Nicholaus Smith
New Orleans,LA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nike Factory Outlet
St Louis, MO
08.2023 - 01.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
Champs Sporting Goods
St Louis, MO
06.2022 - 08.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Associate of Science -
Iowa Western Community College
Council Bluffs, IA05-2023
Some College (No Degree) - Interdisciplinary Studies
University of New Orleans
New Orleans, LASkills
- Upselling
- Sales Development
- Order Processing
- Business Development
- Customer Needs Assessment
- Client Account Management
- Product Sales
- Time Management
- Retail Store Operations
- Customer Service
Affiliations
- Track and field athlete
- Track and field group leader
Timeline
Sales Associate
Nike Factory Outlet
08.2023 - 01.2024
Sales Associate
Champs Sporting Goods
06.2022 - 08.2022
Associate of Science -
Iowa Western Community College
Some College (No Degree) - Interdisciplinary Studies
University of New Orleans