Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Ayers

Clermont,FL

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

10
10
years of professional experience

Work History

Human Resources Specialist

The Walt Disney Company
10.2021 - Current
  • Organized and carried out weekly huddle meetings to inform staff of developments, goals and tactics as well as best practices suggestions to drive success.
  • Monitored over 130+ employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Performed call monitoring weekly, often assisting homeroom leader with providing feedback.
  • Created several training plans including the training for the Workday Rollout.
  • Established a new escalation template that has boosted efficiency and processing.
  • Established relationships with Payroll, HRIS, and various IT teams.

Attractions/ Attractions Coordinator

The Walt Disney Company
05.2016 - 10.2021
  • Built and established positive relationships with guests, cast members and leaders.
  • Coached employees through day-to-day work and complex problems.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.

Lead Bookseller

Barnes & Noble
08.2013 - 05.2016
  • Collaborated with other staff to support smooth daily operations.
  • Processed payments and returns on company POS system using proper cash-handling procedures.
  • Developed and implemented creative strategies to improve customer satisfaction.
  • Implemented new procedures and policies to improve store operations.
  • Processed Mass Volume sales

Education

Master of Science - Human Resources Statistical Management

Bellevue University
Bellevue, NE
05.2024

Bachelor of Arts - Theatre- Performance

The University of Texas At El Paso
El Paso, TX
05.2014

Skills

  • SAP Business Objects
  • Presentation Preparation
  • Mentoring
  • Human Resources Services
  • Policy Interpretation
  • Personnel Engagement
  • Staff Management

Timeline

Human Resources Specialist

The Walt Disney Company
10.2021 - Current

Attractions/ Attractions Coordinator

The Walt Disney Company
05.2016 - 10.2021

Lead Bookseller

Barnes & Noble
08.2013 - 05.2016

Master of Science - Human Resources Statistical Management

Bellevue University

Bachelor of Arts - Theatre- Performance

The University of Texas At El Paso
Nichole Ayers