Nichole Berndt
Kennewick,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Barista
Caterpillar Cafe LLC
Richland, WA
06.2019 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Served alcoholic beverages responsibly following state laws and local ordinances.
Custodial Technician
Richland School District 1
Richland, WA
10.2016 - Current
- Trained in operating large custodial equipment and handling MSDS and RTD chemicals
- Expertly handled assembly and dismantling tasks for various events held at the school or related offsite venues
- Successfully handled the placement and removal of numerous tables and chairs within strict timeframes.
Deli Clerk and Barista
Yoke's Fresh Markets
West Richland, WA
06.2011 - 06.2017
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Operated cash register accurately and efficiently for customer transactions.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Offered suggestions for additional items that would complement customer's order selections.
Education
Academy of Cosmetology, L.L.C.
Richland, WA07-2014
High School Diploma -
Richland High School
Richland, WA06-2009
Some College (No Degree) -
Columbia Basin College
Pasco, WASkills
- Beverage Preparation
- Tea expertise
- Cash Handling
- Menu Memorization
- Food Preparation
- POS Systems
- Up-selling
- Opening and closing duties
- Product displays
- Speedy and efficient
- Positive and professional
Timeline
Barista
Caterpillar Cafe LLC
06.2019 - Current
Custodial Technician
Richland School District 1
10.2016 - Current
Deli Clerk and Barista
Yoke's Fresh Markets
06.2011 - 06.2017
Academy of Cosmetology, L.L.C.
High School Diploma -
Richland High School
Some College (No Degree) -
Columbia Basin College
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