Job Search Status
Open to workDesired start date: Immediately
Work Type
Part TimeSeasonal WorkLocation Preference
RemoteHybridOn-SiteLocation: Boynton Beach, FL, USBoca Raton, FL
Open to relocation: No
Open To Work
Nichole Cardenas
Boynton Beach,FL
Work Preference
Summary
Dedicated and motivated individual who excels at multitasking and delivering high quality results with any task at hand. Demonstrated excellent communication and problem-solving skills in fast-paced environments. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Specialist
Advocate my Meds
Boynton Beach, FL
09.2022 - 01.2023
- Uploaded mail, faxes and emails and updating patient accounts
- Sent relevant documents to patients and their doctors
- Coordinated and communicated with patients physicians and pharmaceutical companies via phone, email, and fax.
- Developed and maintained a knowledge base of offered services.
Customer Service Representative
Carico International
Ft Lauderdale, FL
11.2021 - 09.2022
- Responds to calls from customer and sales representative alike and resolved any pertinent issues.
- Resolves issues regarding product warranties, and product parts that may need replacement
Produce Team Member
Whole Foods Market
Boca Raton, FL
01.2018 - 11.2021
- Cuts fruits and vegetables to maximize of products, while following safety and sanitation rules.
- Maintain department cleanliness and complies with all procedures including: weights and measures, health and sanitation, and safe work practices.
- Ensures customer happiness by providing products in a timely and efficient manner.
Data Entry/ Verifier
Carico International
Ft Lauderdale, FL
04.2019 - 03.2020
- Input data from documents received with discretion and speed into company systems
- Reviewed data for accuracy and discrepancies in documents by confirming data with customer and vendors.
- Third Party Credit Orders(FOOD)-input data, verifying and calculating credit limit for third party orders in concert with the accounting department.
Cashier/ Customer Service booth
Whole Foods Market
Boca Raton, FL
11.2015 - 01.2018
- Responded to customer calls on store information and products
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Efficiently showed product location, connecting customers to their needs
- Checked out customer items quickly and efficiently
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Followed all cash handling protocols
- Maintained a high standard of cleanliness of register and surrounding areas
Event Planner/ Aprons Simple Meals
Publix Greenswise Market
Boca Raton, FL
08.2013 - 11.2015
- Managed incoming calls, emails and assisted customers with currents and future orders for customer events.
- Provided detailed information on various products and services available
- Prepared Aprons Simple Meals recipes to serve samples to customers
- Knowledgeable of ingredients and recipes beneficial to customer needs
- Maintained up to date knowledge on food safety and handling protocols
Front Service Clerk
Publix Greenswise Market
Boca Raton, FL
10.2011 - 08.2013
- Maintained working and surrounding areas clean and tidy
- Paid exquisite attention to detail when packaging products
Education
Some College -
Boca Raton Community High School
Boca Raton, FL05-2013
High School Diploma -
Boca Raton Community High School
Boca Raton, FL05-2013
Skills
- Account administration
- Document management
- Microsoft office proficiency
- Excellent communication
- Point-of-sale system
- Teamwork and collaboration
- Food safety and sanitation
- Problem-solving
- Attention to detail
- Multitasking
- Organizational skills
- Customer satisfaction
Certification
- Culture Champions, Whole Foods Market - 08/13/2020
Languages
English - Native
Spanish - Native
Timeline
Account Specialist
Advocate my Meds
09.2022 - 01.2023
Customer Service Representative
Carico International
11.2021 - 09.2022
Data Entry/ Verifier
Carico International
04.2019 - 03.2020
Produce Team Member
Whole Foods Market
01.2018 - 11.2021
Cashier/ Customer Service booth
Whole Foods Market
11.2015 - 01.2018
Event Planner/ Aprons Simple Meals
Publix Greenswise Market
08.2013 - 11.2015
Front Service Clerk
Publix Greenswise Market
10.2011 - 08.2013
Some College -
Boca Raton Community High School
High School Diploma -
Boca Raton Community High School