Tatiana Baturin
Roscoe,IL
Summary
Proven Account Specialist with a track record of enhancing client satisfaction at Quest7 Inc. by going the extra mile. Skilled in Microsoft Office and adept at customer relationship development and always asking “How can we help our clients WIN?”. Detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Account Specialist
Quest7 Inc.
04.2024 - Current
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Set up new customer accounts and updated existing profiles with latest information.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
Administrative Manager
City First Church
07.2021 - 03.2024
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Set up new customer accounts and updated existing profiles with latest information.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
Education
Ministerial Leadership -
City First Leadership College
Rockford,IL 05.2023
Skills
- Account Administration
- Customer relationship development
- Document Management
- Microsoft Office proficiency
- Customer Engagement
- Account updating
- Schedule Coordination
- Account Servicing
- Problem-Solving
- Time Management
- Microsoft Office
- Quickbooks
Timeline
Account Specialist
Quest7 Inc.
04.2024 - Current
Administrative Manager
City First Church
07.2021 - 03.2024
Ministerial Leadership -
City First Leadership College
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