Summary
Overview
Work History
Education
Skills
Volunteeting
Timeline
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Nichole Conner

Tampa,FL

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Am friendly and willing to adjust to your needs.

Overview

3
3
years of professional experience

Work History

Waitress

Laurel Creek Country Club
05.2023 - 08.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Waitress

Palace Diner
06.2020 - 05.2022
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

University of Tampa
Tampa, FL

High School Diploma -

Shawnee High School
Medford, NJ
06.2021

Skills

  • Customer Service
  • Safe Food Handling
  • Upselling Techniques
  • Banquet Coordination

Volunteeting

In the past I had volunteered at Tampa general hospital, I am now currently in the process of volunteering at HCA where I will be more hands on and interactive. 

Timeline

Waitress

Laurel Creek Country Club
05.2023 - 08.2023

Waitress

Palace Diner
06.2020 - 05.2022

University of Tampa

High School Diploma -

Shawnee High School

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Nichole Conner