Nichole Dunford
Huntington Beach,CA
Summary
Experienced admissions coordinator specializing in drug rehabilitation and detox programs. Proven ability to effectively communicate with clients and families, facilitating informed decisions about treatment options. Strong background in assessing individual needs and guiding them to the admissions process. Committed to improving client outcomes through compassionate support and knowledge of available resources.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Admissions Counselor
Anchored recovery community
Laguna Hills, California
06.2026 - 07.2026
- Conducted informational sessions about program offerings and recovery initiatives.
- Completed day-to-day duties accurately and efficiently.
Behavioral Health Technician
Socal Beach Recovery
Huntington Beach, California
02.2025 - 06.2026
- Monitored patient behavior and emotional well-being during daily activities.
- Facilitated group therapy sessions to encourage peer support and communication.
- Collaborated with healthcare team to discuss patient needs and treatment adjustments.
- Maintained a safe and clean environment for patients and staff interactions.
- Educated patients on coping strategies and healthy lifestyle choices during sessions.
- Monitored patient safety in all areas of the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
- Established and maintained professional working relationships with clients, staff and public.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Conducted daily rounds to monitor client well-being and safety and tracked client movements.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Responded promptly to any emergency situations that may arise within the facility.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Administered medications prescribed by the physician or psychiatrist.
- Administered medications under physician direction following standard operating procedures.
- Adhered to all safety and infection control precautions and regulations.
- Labeled specimens accurately according to established protocols.
- Collected and processed patient samples for laboratory analysis.
- Assisted in training new staff on equipment use and safety protocols.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Observed and recorded vital signs and reported changes to physicians or nurses.
Group Faciltator
The Vibe Wellness Group
Huntington Beach, California
01.2024 - 11.2024
- Led sessions focusing on mindfulness techniques and stress reduction strategies.
- Developed workshop materials to support holistic wellness and personal growth.
- Fostered an open dialogue environment among group members to promote trust and effective communication.
- Negotiated and facilitated conflicts and disagreements that arose during group meetings.
- Encouraged and motivated participants to maintain high morale throughout each session.
- Collaborated with team members to enhance program content and delivery methods based on participant feedback.
- Collected and analyzed participant feedback to refine activities and improve engagement.
- Collaborated with stakeholders to develop comprehensive program of therapy, evaluation and treatment.
- Ensured compliance with safety regulations while conducting activities with the team.
- Encouraged clients to develop mutual support networks outside of support groups.
Education
Some College (No Degree) - basics
Seminole College
Seminole, OKSkills
- Customer relationship management
- Multitasking capacity
- Adaptability and flexibility
- Professionalism
- Problem-solving aptitude
- Communication strategies
- Listening actively
- Mediation and crisis intervention
- Reliability
- Process optimization
- Conflict resolution
- Effective communication
- Emotional intelligence
- Organizational skills
- Attention to detail
- Teamwork and collaboration
- Skill development
- Client relationship development
- Empathy and patience
Certification
- Reiki Energy Healer
- SUDDRC
- CPR
- Quantum Ed Cerifications
Timeline
Admissions Counselor
Anchored recovery community
06.2026 - 07.2026
Behavioral Health Technician
Socal Beach Recovery
02.2025 - 06.2026
Group Faciltator
The Vibe Wellness Group
01.2024 - 11.2024
Some College (No Degree) - basics
Seminole College