Nichole G. Jones
Belton,MO
Summary
Motivated professional successful at managing inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Murphy Logistics
Kansas City
12.2023 - 07.2024
- Ensured all drivers' concerns were met with every interaction
- Prepared material to be shipped, which included marking it with labels
- Maintained Inventory Database
- Completed paperwork and computer data entries as required for material
- Including Bill of Lading required
- Communicate and coordinate with dispatchers
- Including scheduling pick ups.
ATT
Kansas City
08.2014 - 01.2023
- Provided customers with telephone support for all of their mobile phone needs; resolved billing and technical issues
- Ensured all customer concerns were met with one phone call
- Served as single point of contact for customer inquiries by engaging the appropriate support partners for various matters
- Acted as senior representative for team of 15 associates
- Demonstrated excellent customer service standards on every call; met or exceeded monthly call benchmarks.
Education
Lindenwood University
Saint Louis, Missouri05.2007
Business Accounting -
Ashford University
online, San Diego, California05.2003
Skills
- Proficient in Microsoft Office products
- Data Entry & 10 Key
- Warehouse Management Systems
- ERP Systems (SAP)
- Customer Service and Engagement
- Warehouse Safety
- Materials Transport
- Warehouse Organization
- Scheduling and Planning
- Receiving orders
- Shipment Coordination
Timeline
Murphy Logistics
12.2023 - 07.2024
ATT
08.2014 - 01.2023
Lindenwood University
Business Accounting -
Ashford University
Similar Profiles
Noeli KOMLANNoeli KOMLAN
Manufacturing Production Associate at Murphy LogisticsManufacturing Production Associate at Murphy Logistics
Jeff NovakJeff Novak
Chief Operating Officer at Murphy Global LogisticsChief Operating Officer at Murphy Global Logistics
Celina DiazCelina Diaz
Collator Operator at Murphy, Murphy, Murphy, INC.Collator Operator at Murphy, Murphy, Murphy, INC.
Melanie Lethcho-KohlerMelanie Lethcho-Kohler
Medicare Insurance Agent at McNearny Management GroupMedicare Insurance Agent at McNearny Management Group
MATT KUNSCHMATT KUNSCH
Journeyman Pipe Fitter/ Sheet Metal Worker at Burlington Northern Sante FeJourneyman Pipe Fitter/ Sheet Metal Worker at Burlington Northern Sante Fe