Christian Graf
Amazon
Memphis,IN
6
years of professional experience
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Work History
Area Manager II
7 MonthsArea Manager I
2 Years- Coached and developed associates and Process Assistants through targeted feedback and career development plans, enhancing team engagement.
- Collaborated with HR, Safety, Learning, and Operations teams to align resources with business objectives, facilitating smoother operations.
- Led daily operations for a Reverse Logistics area, overseeing 130-240 associates per shift to meet productivity, quality, and safety targets.
- Adapted workflows and reallocated labor during peak operations, ensuring adherence to service-level agreements and maintaining operational continuity.
Accounts Receivable Representative
1 Year- Evaluated corporate account financial performance, providing actionable insights to stakeholders for informed decision-making.
- Strengthened customer trust by delivering responsive, high-level service that addressed individual needs.
- Collaborated with customers to resolve account challenges, implementing tailored solutions that enhanced satisfaction.
Fulfillment Specialist
2 Years- Collaborated with team members to ensure on-time order fulfillment.
- Trained new employees on processes and expectations during onboarding.
- Responded to customer inquiries about order status, product availability, and delivery options.
- Performed product inspections of all items before shipment to maintain quality standards.
Education
Bachelor of Science - Business
- Graduated with honors distinction
- GPA: 3.66
Skills
Microsoft Office proficiency
Team development
Cross-functional collaboration
Inventory Management Systems
Proficient in Oracle Software
Operational excellence
Proficient in Microsoft Office Products
Relationship management
Time Management
Cross-functional teamwork
Goals and performance
Timeline
Area Manager II
Amazon
01.2026 - CurrentRead More
Area Manager I
Amazon
01.2024 - 01.2026Read More
Accounts Receivable Representative
GE Appliances
01.2023 - 01.2024Read More
Fulfillment Specialist
Target
01.2021 - 01.2023Read More
Indiana University Southeast
Bachelor of Science from Business
Read More