Nichole Gonzalez
Orlando,FL
Summary
Investigator | Intelligence & Financial Crimes Analyst | Claims Examiner
Experienced investigator, analyst, and federal claims professional with a Master of Science in Intelligence Studies. Background includes federal regulatory compliance investigations, anti-money laundering and financial crimes analysis, and adjudication of federal workers’ compensation and War Hazards claims. Skilled in investigative research, intelligence analysis, regulatory compliance, risk assessment, evidence evaluation, financial investigations, and detailed report writing.
Overview
11
11
years of professional experience
Work History
Claims Examiner
Division of Federal Employees’ Compensation (DFEC) & War Hazards Compensation Program U.S. Department of Labor
Remote
11.2025 - Current
- Adjudicate workers’ compensation claims under the Federal Employees’ Compensation Act (FECA).
- Review medical evidence, employment records, and supporting documentation to determine eligibility and entitlement to benefits.
- Analyze traumatic injury, occupational disease, death, and wage-loss compensation claims.
- Process and adjudicate claims under the War Hazards Compensation Program involving overseas contractor employees.
- Apply federal statutes, regulations, policies, and procedures to complex case determinations.
- Prepare written decisions, correspondence, and case documentation.
- Coordinate with claimants, employing agencies, physicians, attorneys, and rehabilitation specialists.
- Manage a caseload of complex claims while ensuring timely and accurate benefit determinations.
Anti-Money Laundering Analyst
AML Right Source
Remote (Concurrent Position)
03.2025 - 11.2025
- Conducted transaction monitoring and investigations involving suspicious financial activity.
- Performed Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) reviews.
Investigated potential money laundering, fraud, sanctions violations, and terrorist financing activities. - Prepared detailed Suspicious Activity Report (SAR) narratives and case documentation.
- Evaluated customer risk profiles and identified red flags requiring escalation.
- Conducted OFAC and sanctions screening reviews.
Analyzed financial data and transaction trends to identify unusual patterns and mitigate risk. - Ensured compliance with Bank Secrecy Act (BSA), USA PATRIOT Act, FinCEN guidance, and internal policies.
Compliance Investigator
Office of Federal Contract Compliance Programs - Department of Labor
Remote
07.2024 - 11.2025
- Conducted compliance evaluations, audits, and investigations of federal contractors to ensure compliance with Equal Employment Opportunity (EEO) and Affirmative Action (AA) requirements.
- Analyzed workforce data, compensation records, hiring practices, and personnel actions to identify potential discrimination and systemic barriers.
- Interpreted and applied federal regulations, executive orders, and labor laws governing federal contractors.
- Prepared investigative reports, case files, and recommendations for corrective action and resolution.
Conducted interviews and gathered evidence to support compliance findings. - Collaborated with contractors, attorneys, and agency officials to resolve complex compliance matters.
- Provided technical guidance regarding affirmative action plans and regulatory requirements.
- Managed multiple investigations while maintaining strict deadlines and quality standards.
Advanced Support Assistant
Department of Veteran Affairs
Tampa, Florida
07.2022 - 07.2024
- Proficient in medical terminology, patient scheduling, and electronic health records (EHR) systems
- Proficient in utilizing GPS mapping tools to track and optimize travel routes, ensuring efficiency and compliance with travel policies
- Delivered exceptional customer service to patients and their families, fostering positive relationships and ensuring satisfaction
- Ensured compliance with quality standards and regulations in patient care
- Contact: Aracelis Guadalupe - 813-894-1015
Child Protective Investigator
Department of Children and Families
Orlando, Florida
05.2020 - 07.2022
- Experienced in conducting investigations related to child abuse and neglect within the Department of Children and Families
- Skilled in interviewing children and families, conducting home visits, and assessing risk factors
- Proficient in documenting findings and providing recommendations for child protective services
- Experienced in collaborating with law enforcement, healthcare professionals, and social services agencies to ensure the safety and well-being of children
- Contact: Tamika Redfin - 407-750-5052
Business Project Specialist
Charter Communications
Auburndale, Florida
06.2015 - 05.2020
- Effectively multi-tasked and resolved customer issues in a timely manner
- Worked with cable communications, internet, and telephone issues, troubleshooting and providing solutions
- Offered and successfully closed sales on Spectrum Mobile services
- Contact: Nicole Valerio - 407-386-9551
Education
Ph.D. - Doctor of Law And Policy (D.L.P)
Liberty University
Richmond, Virginia05.2028
Master of Science - Intelligence Studies
Florida State University
Tallahassee, Florida08.2023
Bachelor of Arts - Criminal Justice
Southeastern University
Lakeland, FL05.2017
Skills
- Audits and Regulatory Enforcement
- Evidence Gathering and Documentation
- Risk Assessment and Safety Planning
- Strong Research Analysis
- Critical Thinking
- Synthesizing Complex Data
- EEO Trend Analysis
- Investigative Reporting and Analysis (IRA)
- AGP Analysis
- Information Technology Tools
- Anti-Money Laundering (AML)
- Financial Crimes Investigations
Transaction Monitoring - Bank Secrecy Act (BSA)
- Suspicious Activity Reports (SARs)
- Claims Adjudication/FECA Claims Administration
- Regulatory Compliance
- Investigative Analysis
- Risk Assessment
- Report Writing
- Federal Benefits Programs
LANGUAGES
English
Spanish
Timeline
Claims Examiner
Division of Federal Employees’ Compensation (DFEC) & War Hazards Compensation Program U.S. Department of Labor
11.2025 - Current
Anti-Money Laundering Analyst
AML Right Source
03.2025 - 11.2025
Compliance Investigator
Office of Federal Contract Compliance Programs - Department of Labor
07.2024 - 11.2025
Advanced Support Assistant
Department of Veteran Affairs
07.2022 - 07.2024
Child Protective Investigator
Department of Children and Families
05.2020 - 07.2022
Business Project Specialist
Charter Communications
06.2015 - 05.2020
Ph.D. - Doctor of Law And Policy (D.L.P)
Liberty University
Master of Science - Intelligence Studies
Florida State University
Bachelor of Arts - Criminal Justice
Southeastern University
CLEARANCES
Completed DHS Tier 5 background investigation; not fully adjudicated due to position-specific hiring factors unrelated to conduct or suitability.