Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Holliday

Dunreith,IN

Summary

Dynamic leader with a proven track record at Loves Travel Stop, specializing in operations management and team building. Excelled in elevating sales and profitability, while fostering employee satisfaction and loyalty. Skilled in problem resolution and efficient multitasking, achieving significant improvements in productivity and customer satisfaction.

Overview

8
8
years of professional experience

Work History

General Manager

Loves Travel Stop
04.2016 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.

Restaurant General Manager

Loves Travel Stop
08.2018 - 08.2022
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

Education

General Studies

Medicine Lodge High School
Medicine Lodge, KS

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Time Management
  • Training and coaching

Timeline

Restaurant General Manager

Loves Travel Stop
08.2018 - 08.2022

General Manager

Loves Travel Stop
04.2016 - Current

General Studies

Medicine Lodge High School

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Nichole Holliday