Nichole Jeffery
Helena,MT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a case management position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Day Program Manager
Spring Meadow Resources
05.2017 - Current
- Enhanced program effectiveness by implementing individualized goal-setting and progress tracking for clients.
- Increased client satisfaction by creating diverse, engaging, and personalized daily activities.
- Ensured a safe and inclusive environment by enforcing strict adherence to policies, procedures, and relevant regulations.
- Developed strong relationships with community partners to provide additional resources and opportunities for clients.
- Improved staff efficiency and collaboration through regular communication, training, and support initiatives.
- Optimized program budget allocation by closely monitoring expenses and identifying cost-saving opportunities.
Shift Leader
Pita Pit
08.2015 - 03.2017
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- I supervised an adult with disabilities. He was provided 1hour of job coaching per shift. I supported his need and provided training and coaching on a daily basis.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
GED -
Cesar Chavez
Fresno, CA01.2002
Skills
- Empathy and Compassion
- Policy Implementation
- Organizational Skills
- Quality Assurance
- Time Management
- Decision Making
- Team Leadership
- Interpersonal Skills
- Budget Management
- Client Assessment
- Active Listening
- Goal Setting
- Conflict Resolution
Accomplishments
Medication administration Certified
I took a course with the institute for applied behavior analysis
I am up to date with all my CDS certifications
I am MANDT certified
CPR certified
Timeline
Day Program Manager
Spring Meadow Resources
05.2017 - Current
Shift Leader
Pita Pit
08.2015 - 03.2017
GED -
Cesar Chavez