Dynamic Medical Assisting Instructor with expertise in curriculum development, leadership, and effective communication. Proven track record in mentoring students and enhancing coordination to improve educational outcomes.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assisting Instructor
Midwest Technical Institute
Springfield, IL
10.2025 - Current
Developed and delivered comprehensive curriculum for medical assisting students, covering topics such as anatomy, physiology, medical terminology, and clinical procedures
Evaluated student performance through exams, quizzes, practical assessments, and clinical evaluations
Collaborated with other instructors to ensure consistency in curriculum delivery across different sections or cohorts of students
Mentored and guided students in their career development by providing advice on job search strategies and professional networking opportunities
Provided individualized academic support to struggling students through tutoring sessions or additional resources tailored to their needs
Created interactive learning materials such as presentations, case studies, simulations, and role-playing exercises to reinforce key concepts taught in class
Medical Assistant
HSHS Medical Group
Springfield, IL
10.2019 - Current
I currently room patients(vitals, see why they're here, undress bandages),take foot x-rays, call insurance for pre authorization, answer calls/nurse tasks, take blood draws and process cultures, and help/assist every patient with care and respect.
I'm the go to at my job and help my manger out by training new colleges!
Surgery Scheduler
HSHS Medical Group
Springfield, IL
09.2024 - 10.2025
I schedule podiatry surgical cases, order surgery supplies and hardware, submit for insurance authorization, and keep a well organized process throughout the whole scheduling process.
Clinical Coordinator
HSHS Medical Group
Springfield, IL
06.2022 - 10.2025
I'm a Clinical Coordinator for HSHS Foot and Ankle Specialist.
I'm in charge of making schedules, reviewing billing/coding, help the practice manager out by managing the offices, be responsible for employees, etc
Coordinated and managed the daily operations of a busy clinical department, ensuring smooth workflow and efficient patient care
Developed and implemented protocols for patient intake, assessment, treatment planning, and discharge to ensure adherence to best practices
Collaborated with physicians, nurses, and other healthcare professionals to coordinate patient care activities and optimize outcomes
Oversaw scheduling of appointments, procedures, and consultations to minimize wait times and maximize clinic efficiency
Maintained accurate electronic medical records (EMR) for all patients in compliance with HIPAA regulations
Managed inventory of medical supplies and equipment, ensuring availability for patient care while minimizing waste
Trained new staff members on clinic policies, procedures, EMR systems, and safety protocols
Conducted regular audits of clinical processes to identify areas for improvement in quality assurance measures
Assisted in the recruitment process by screening resumes, conducting interviews, and participating in hiring decisions for clinical staff positions
Provided guidance and support to clinical staff regarding complex cases or challenging situations during patient care delivery
Facilitated interdisciplinary team meetings to discuss treatment plans, progress updates, and discharge planning strategies
Developed strong relationships with external stakeholders such as referring physicians or community organizations
Collaborated with insurance companies to obtain pre-authorization for treatments/procedures ensuring timely reimbursement
Streamlined communication channels between different departments within the organization improving overall efficiency
Coordinated outreach programs aimed at increasing community awareness about available clinical services
Collaborated with the finance department to develop budgets, monitor expenses, and ensure cost-effective operations
Head Cheerleading Coach
Riverton High School
Riverton, IL
10.2021 - 06.2023
Developed and implemented comprehensive practice plans to improve skills, technique, and overall performance
Coordinated and supervised all aspects of cheerleading competitions, including logistics, scheduling, and team participation
Organized fundraising events to support the cheerleading program's financial needs
Collaborated with school administration to ensure compliance with safety regulations during practices and performances
Implemented strength training programs to enhance physical fitness levels of the team members
Provided individualized feedback and coaching to enhance each cheerleader's strengths and address areas for improvement
Established positive relationships with parents/guardians by maintaining open lines of communication regarding their child's progress within the program
Implemented a system for tracking academic progress among team members to prioritize their success both on the field/court as well as in the classroom
Coordinated with athletic trainers to ensure proper injury prevention techniques were implemented during practices and performances
Managed the cheerleading program's budget, allocating funds for uniforms, equipment, and travel expenses
Education
Bachelor of Science - Healthcare Administration
WGU-Utah
11.2024 - 02.2026
Certified - Medical Assistant
M.T.I.
Springfield, IL
High school diploma or GED -
Riverton High School
Riverton, IL
Skills
Hospital mergers & acquisitions
Clinical program scheduling
Medical billing
Shift management
Patient observation
Clinical program budget management
Medical scheduling
Microsoft Excel
Medical claims processing
Staff scheduling
Hospital regulatory compliance
Hospital information technology
Medical office management
Podiatry
Medical billing data analysis
Medical claim denial management
Clinical staff training
Hospital compliance
Hospital strategic planning
Team management
Conflict resolution
Contract management in nursing
Performance improvement leadership
Experience Administering Injections
Microsoft Powerpoint
Nursing staff management
Hospital payer negotiations
Venipuncture
Patient monitoring
Sports
Writing skills
Hospital population health
Hospital quality assurance
Project leadership
Healthcare administration
Patient care leadership
Mentoring
Staff performance monitoring
Risk management leadership (healthcare)
Accounting
Hospital sustainability
Wound care
Database management
ICD-10
Medical office experience
Microsoft Outlook
Medical assisting
Word processing
Employee evaluation
Hiring
Quality improvement
Clinical staff performance evaluation
Hospital accreditation
Documentation review
Cost-benefit analysis (CBA)
ICD Coding
Clerical Experience
Hospital staff management
Time management
Hospital facilities management
Performance management
Hospital patient safety
Patient Care
Budget planning
Office management
Leadership
Revenue cycle management
Vital Signs
Budget analysis
Orthotics and prosthetics inventory management
Microsoft Outlook Calendar
Report writing
Practice Management
Healthcare practice team management
Business development
Clinical staff development programs
Hospital cybersecurity
Workforce management
Healthcare survey management
Triage
Insurance Verification
Hospital revenue cycle management
Quality improvement leadership
Medical coding compliance oversight
Hospital emergency preparedness
Healthcare management
Data entry
Medical billing data reporting
Analysis skills
Computer Skills
Hospital financial planning and forecasting
Endocrinology
Hospital patient care services
Hospital workforce planning
Care coordination
Patient billing
Anatomy knowledge
Medical Coding
Medical billing insurance follow-up
Medical Imaging
Epic
Clinical supervision
Phone Etiquette
Clinical staff interviewing
Clinic
Hospital marketing
Hospital data protection
Clinical quality assurance standards
Laboratory Experience
Staff policy implementation
Staff training
Medical administrative support
Driving
Healthcare practice inventory management
Financial reporting
Supply chain management in nursing
EMR Systems
Contract negotiation
Healthcare policy development
Phlebotomy
HCPCS
Medical terminology
CPT coding
Medical records
Curriculum development
Clinical coordination
Scheduling management
Quality assurance
Regulatory compliance
Team building
Effective communication
Organizational skills
Mentoring students
Community engagement
Collaborative Problem-solving
Fundraising expertise
Diversity and inclusion
Visionary leadership
Ethics and integrity
Legal compliance
Alumni relations
Academic excellence
Data-driven decision making
Awards
HSHS Emerging Leader Program, 08/01/23, This 4 month course that taught you all the aspects of leadership you heard from the CEO all the way to the head of quality. I loved this course because this really helped me make my decision on the path I was going to go within my career and that ended up being business management!
Certification
CPR Certification, Valid
AED Certification, Valid
Certified Medical Assistant, AAMA, 09/01/24, 09/01/29
Retained by an investment/VC firm to be a business advisor to members of the board of directors and leadership for two (2) of the firm’s early-stage companies.Participate and at certain times guide or lead actions with leadership planning, sales, and marketing specific to products and services pricing and mix, internal and field operations planning.Requested to participate in client meetings then provide an overview with feedback assisting sales and marketing action plans to a specific pursuit in concert with leaders of each organization. at Investment/VC firmRetained by an investment/VC firm to be a business advisor to members of the board of directors and leadership for two (2) of the firm’s early-stage companies.Participate and at certain times guide or lead actions with leadership planning, sales, and marketing specific to products and services pricing and mix, internal and field operations planning.Requested to participate in client meetings then provide an overview with feedback assisting sales and marketing action plans to a specific pursuit in concert with leaders of each organization. at Investment/VC firm