Nichole Ladner

• Provided exceptional customer service, ensuring a positive dining experience for all guests.
• Accurately processed orders and managed payments using point-of-sale systems.
• Collaborated with kitchen staff to ensure timely food delivery and presentation.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.

• Prepared skin for makeup application by cleaning, moisturizing and priming.
• Assessed customer skin tone and complexion to determine appropriate products and materials to use.
• Demonstrated and explained use of different beauty products to educate customers.
• Applied makeup in accordance with clothing style/consumer needs.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Conducted consultations to understand client's desired outcome and assessed skin type and face structure.

• Supervised daily operations and staff performance to ensure efficient service delivery.
• Trained and mentored team members on food safety protocols and customer service standards.
• Implemented inventory management practices to reduce waste and optimize stock levels.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.

• Educated customers in their skincare and makeup needs.

• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Answered telephone calls to provide information and schedule new appointments.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Helped prepare clients for hair service.