Nichole Longmire
Bandera,TX
Summary
Led customer service initiatives in hospitality settings to enhance guest experiences. Managed cash handling processes and ensured operational efficiency. Oversaw cleanliness and organization of service areas to meet industry standards. Trained staff on POS systems and software applications to improve service delivery. Cultivated strong customer relationships, resulting in increased loyalty. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Jake's Bar
Bandera, TX
02.2023 - Current
- Provided excellent customer service, enhancing guest experiences and satisfaction.
- Oversaw inventory management to align stock levels with demand while minimizing waste.
- Ensured bar area cleanliness while adhering to health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Real Estate Appraiser in training
Kendall County Appraisal
Boerne, TX
10.2023 - 01.2024
- Took classes and got hours for Real Estate appraisal, earned certificate.
- Conducted thorough property inspections and evaluations to determine accurate market values for residential and commercial properties
- Utilized industry-specific software and databases to research comparable properties, analyze market trends, and calculate property valuations
- Maintained up-to-date knowledge of local real estate market trends, zoning regulations, building codes, and environmental factors affecting property values
Bartender/Server
11th Street Cowboy Bar
Bandera, TX
11.2022 - 10.2023
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
Bartender
Kickback Korner Bar and Grill
Bandera, TX
04.2022 - 05.2023
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Efficiently handled cash transactions and accurately processed payments using POS system
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Implemented upselling strategies resulting in an increase in average check size by XX%
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
Education
Vocational training - Cosmetology
Southwestern Beauty Academy
Green River, WY10.2005
Skills
- Thrived in dynamic, fast-paced environments, adapting quickly to changing priorities
- Oversaw daily bar operations, ensuring high standards of service and customer satisfaction
- Engaged with diverse public audiences to foster positive interactions
- Exhibited approachable demeanor to foster positive interactions
Certification
TABC Certification
Timeline
Real Estate Appraiser in training
Kendall County Appraisal
10.2023 - 01.2024
Bartender
Jake's Bar
02.2023 - Current
Bartender/Server
11th Street Cowboy Bar
11.2022 - 10.2023
Bartender
Kickback Korner Bar and Grill
04.2022 - 05.2023
Vocational training - Cosmetology
Southwestern Beauty Academy