Nichole Mallett
Welsh,LA
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
Work History
Student
New Jersey Academy Of Natural Health Science
Welsh, LA
01.2025 - Current
- Assisted in creating educational materials for natural health courses.
- Collaborated with instructors to support classroom activities and student engagement.
- Organized resources for workshops on holistic health practices and nutrition.
- Gave presentations on current topics relevant to the curriculum.
- Maintained inventory of herbs, supplies, and products for the shop.
- Developed customized herbal blends tailored to individual preferences.
- Provided guidance on safe usage and potential side effects of herbs.
- Collaborated with team members to enhance customer service experience.
- Ordered necessary items to meet customer needs and specifications.
- Developed individualized herbal treatment plans for patients with chronic conditions.
- Performed quality control checks on all raw materials prior to using them in preparations.
- Assisted with the preparation of tinctures and other liquid extracts using alcohol-based solvents or glycerin extractions methods.
- Created custom formulas of herbal extracts based on patient needs.
- Prepared dried plant material for use in infusions or decoctions by grinding or macerating it into a powder form.
- Conducted research into the therapeutic effects of herbs, vitamins, minerals, and other natural remedies.
- Identified potential interactions between herbs and conventional medications prescribed to clients.
- Observed proper safety protocols when handling hazardous materials such as essential oils or certain plant parts.
- Analyzed physical findings and medical histories to diagnose medical conditions.
Sales and Marketing Manager
Jennings Tire Center
Jennings, Louisiana
07.2023 - 12.2024
- Developed marketing strategies to enhance brand awareness and engagement.
- Managed social media accounts to increase online presence and customer interaction.
- Coordinated promotional events to attract potential clients and drive sales.
- Analyzed market trends to identify opportunities for growth and improvement.
- Assisted in creating marketing materials for campaigns and product launches.
- Maintained relationships with vendors for promotional items and marketing services.
- Maintained relationships with existing clients by ensuring their needs are met on time.
- Conducted market research to understand customer needs and preferences.
- Directed branding, sales enablement and PR strategies to support implementation of comprehensive marketing strategies.
- Monitored customer satisfaction levels through surveys and feedback mechanisms.
- Negotiated deals with vendors and suppliers for procuring necessary resources at competitive prices.
- Prepared reports on key metrics such as leads generated, conversion rates, ROI.
- Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
- Assisted in developing content for social media platforms such as Facebook or Twitter for increasing brand visibility.
- Ensured compliance with company policies while carrying out day-to-day activities.
- Coached, developed and motivated team to achieve revenue goals.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Retail Banker III
Woodforest Bank
Jennings , LA
06.2020 - 05.2023
- Assisted customers with account inquiries and service requests.
- Processed loan applications and verified customer information.
- Educated clients on banking products and services available.
- Conducted routine cash handling and balanced cash drawers daily.
- Collaborated with team members to improve customer service experiences.
- Managed customer records using Woodforest Bank's digital systems.
- Resolved customer complaints and provided effective solutions promptly.
- Maintained compliance with banking regulations and policies consistently.
- Explained bank products and services offered in detail so that customers can make informed decisions.
- Assisted customers with account inquiries, deposits, withdrawals, transfers, loan applications, and other transactions as needed.
- Adhered to strict security protocols regarding customer information confidentiality.
- Greeted customers and identified customer needs to provide appropriate banking services.
- Attended regular staff meetings in order to stay abreast of changes in banking regulations.
- Tracked sales goals set by the branch manager and implemented plans accordingly.
- Balanced cash drawer daily and maintained accurate records of all transactions conducted at the branch.
- Completed documentation for new accounts in alignment with bank policies and procedures.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude.
- Maintained up-to-date knowledge of bank policies and procedures in order to effectively respond to customer questions.
- Generated reports on completed transactions for management review.
- Processed new accounts including checking, savings, certificates of deposit, and IRAs.
- Performed teller duties such as cashing checks, accepting deposits and payments, processing money orders and travelers' checks.
- Supported and managed promotional activities to increase bank exposure and reputation in local community.
- Monitored suspicious activity within the branch premises ensuring safety of staff members.
- Participated in community events related to banking education and outreach programs.
- Prepared official checks for customer and internal bank needs.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Identified transaction errors when debits and credits did not balance.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Resolved problems or discrepancies concerning customers' accounts.
- Transmitted orders to supply cash to meet daily needs.
- Reported daily averages and shortages to operations department.
Personal Assistant
Doug's Hunting Lodge
Gueydan, Louisiana
09.2006 - 02.2017
- Managed daily schedules for staff and guests at hunting lodge.
- Coordinated travel arrangements and logistics for lodge operations.
- Organized supply inventory and maintained equipment readiness.
- Handled guest inquiries and provided exceptional customer service.
- Ensured cleanliness and orderliness of common areas in the lodge.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Performed calendar management and scheduling of appointments for the executive.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Maintained clerical correspondence via email and phone.
- Managed office supplies inventory and placed orders when necessary.
- Screened telephone calls and inquiries and directed as appropriate.
- Sorted mail received daily for distribution throughout the office.
- Assisted in organizing lodge events and activities for guests.
Education
Associate of Arts - Gender Studies
Louisiana State University At Eunice
Eunice, LA 08.2006 - 12.2010
Lake Arthur High School
Lake Arthur, LASkills
- Herbal formulation
- Quality control
- Market research
- Customer service
- Social media management
- Product knowledge
- Team collaboration
- Inventory management
- Analytical thinking
- Time management
- Conflict management
- Verbal and written communication
- Document scanning
- Team development
- Editing and proofreading
- Microsoft Office Suite
- Email and telephone etiquette
- Learning assessments
- Team support
- File and document management
- Digital literacy
- Ethical awareness
- Safety procedures
- Information research and sourcing
- Microsoft proficiency
- Positive attitude
- Financial literacy
- Data entry
- Fast learner
- MS office
- Flexible schedule
- Punctuality and work ethic
- Energetic and enthusiastic
- Computer skills
Timeline
Student
New Jersey Academy Of Natural Health Science
01.2025 - Current
Sales and Marketing Manager
Jennings Tire Center
07.2023 - 12.2024
Retail Banker III
Woodforest Bank
06.2020 - 05.2023
Personal Assistant
Doug's Hunting Lodge
09.2006 - 02.2017
Associate of Arts - Gender Studies
Louisiana State University At Eunice
08.2006 - 12.2010
Lake Arthur High School
Similar Profiles
Nicole LeungNicole Leung
Senior Business Director at CATALO Natural Health Science GroupSenior Business Director at CATALO Natural Health Science Group
Angela McKenzieAngela McKenzie
Assistant Principal of Instruction at Charlotte-Mecklenburg Schools, Hawthorne Academy of Health Science and Military Global Public Safety AcademyAssistant Principal of Instruction at Charlotte-Mecklenburg Schools, Hawthorne Academy of Health Science and Military Global Public Safety Academy
Keona LambertKeona Lambert
Certified Health Science Teacher at Skyline Academy Of Health ScienceCertified Health Science Teacher at Skyline Academy Of Health Science
Elliot ArdoinElliot Ardoin
Drill Site Manager at ChevronDrill Site Manager at Chevron