Nichole Manfra
Shepherdsville,KY
Summary
To excel in a fast paced, organized, and pleasant work environment with people who are willing to learn as well as teach. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service.
Overview
13
13
years of professional experience
Work History
Customer Service/Cashier
Shoprite Supermarket
03.2019 - 10.2019
- With a smile, Handling monies, Credit Card transactions, Gift cards,
- Promotions, helping stock shelves, and sales
- Sales, cash register, Customer Service, Handling of money and Credit Cards,Gift cards and promotions, Helping stock shelves, Making employee break schedules, Sales.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Customer Service Representative
Ezpass/Conduent
11.2018 - 04.2019
- To handle upwards of 80 incoming calls a day to fix issues with ezpass accounts
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Delivery Clerk
Bagel Depot
05.2016 - 06.2018
- Made all food for customers.
Delivery Clerk
Pathmark Stores, Inc
04.2014 - 12.2015
- Cooked all food hot and cold for the department.
Customer Service Representative
NEX Navy Exchange
05.2011 - 06.2012
- Retail Customer Service
Cashier/Clerk
Navy Exchange
08.2008 - 08.2009
Food Service Worker
White Oakes E.S
03.2007 - 06.2008
- Restaurant/Food Services
- To prepare and serve food
- Prepared all foods for the entire class of students from grades of preschool to fifth grade
- I did all cleaning of equipment
- Inventory of all foods coming and going
- Stock shelves, freezers and refrigerator's
- All kitchen machinery, knives, steam tables
Pantry Chef
Westward Look Resort
10.2000 - 07.2002
- Hotels and Lodging
- This Job was fun and exciting
- I learned something new almost everyday
- My speed and technique got better everyday
- I was sent from station to station to learn as much as possible and I did
- I really liked being a bakers assist it was fast paced and I was just starting to learn some of the art work behind it.
Short Order Cook
MWR Navy Base, State
11.1994 - 06.1995
- Hotels and Lodging
- I made burgers and sandwiches along with pizza, salads and pasta dishes
- It was not a clean nor a great work environment I did learned how to make food at a fast pace and make things to order.
Food service worker
Staten Island University Hospital South, Healthcare
12.1991 - 09.1994
- Services
- I worked on every aspect of the food industry from meeting with the patients and discussing what they were allowed to have, to making sure the count was right so that we had enough food for each meal, to making hot and cold food for the line
- I worked the cash register, served food in the cafe, made short order type food for customers (workers, visitors) and worked in the office as a dietary aide helping with the meal restrictions
- It was a really great place to work I enjoyed myself and the people were great.
Education
Tottenville H.S
Real Estate
New York State Real Estate School
undefined
Pima Community college/ Culinary
College Coursework Completed, Early Education - undefined
Some
undefined
College of Staten Island
Skills
- Culinary / Knife Intermediate
- Cash Register Expert
- Working in a high paced business is always fun and exciting to me
- Basic Math Functions
- PCI (Payment Card Industry)
- Customer Service and Assistance
- Cash Register Operation
- Till Counting
- Telephone Reception
- Customer Satisfaction
Cooking, Reading, Music,
I have been cooking since I was 5 years old and did it as a career for many years and still enjoy it as I am switching careers.
Timeline
Customer Service/Cashier
Shoprite Supermarket
03.2019 - 10.2019
Customer Service Representative
Ezpass/Conduent
11.2018 - 04.2019
Delivery Clerk
Bagel Depot
05.2016 - 06.2018
Delivery Clerk
Pathmark Stores, Inc
04.2014 - 12.2015
Customer Service Representative
NEX Navy Exchange
05.2011 - 06.2012
Cashier/Clerk
Navy Exchange
08.2008 - 08.2009
Food Service Worker
White Oakes E.S
03.2007 - 06.2008
Pantry Chef
Westward Look Resort
10.2000 - 07.2002
Short Order Cook
MWR Navy Base, State
11.1994 - 06.1995
Food service worker
Staten Island University Hospital South, Healthcare
12.1991 - 09.1994
Tottenville H.S
Real Estate
New York State Real Estate School
undefined
Pima Community college/ Culinary
College Coursework Completed, Early Education - undefined
Some
undefined
College of Staten Island
Similar Profiles
Joseph RubinoJoseph Rubino
Butchery Section Manager at Shoprite SupermarketButchery Section Manager at Shoprite Supermarket
Dahomey Robaina AlonsoDahomey Robaina Alonso
Asociados De Almacén De Producción Y Piso at ShopRite SupermarketAsociados De Almacén De Producción Y Piso at ShopRite Supermarket
Gabriella BartleyGabriella Bartley
Sales Associate Deli Clerk at ShopRite SupermarketSales Associate Deli Clerk at ShopRite Supermarket
Winston JordanWinston Jordan
Overnight Grocery Stocker at ShopRite SupermarketOvernight Grocery Stocker at ShopRite Supermarket
Tracy ReesorTracy Reesor
Damage Prevention Coordinator III at Louisville Gas & ElectricDamage Prevention Coordinator III at Louisville Gas & Electric