Lillian Ibarra-Martinez
AVONDALE,AZ
Summary
Personable Office Administrator with 7 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
11
11
years of professional experience
Work History
FRONT OFFICE DENTAL ADMIN
ARIZONA PEDIATRIC DENTISTRY
PHOENIX, AZ
04.2014 - Current
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers by phone, email or in-person to provide information.
- Handled multiple phone lines efficiently in a busy environment
- Scheduled appointments keeping doctors schedules up to business production goals.
Education
High School Diploma -
Yuma High School
Yuma, AZ 05.2007
Skills
- Quality Assurance
- Schedule Coordination
- Handling Customer Complaints
- Coaching and Mentoring
- Attention to Detail
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
FRONT OFFICE DENTAL ADMIN
ARIZONA PEDIATRIC DENTISTRY
04.2014 - Current
High School Diploma -
Yuma High School
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