Nichole McGauley
Omaha,USA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Full Time Supervisor
Levis Strauss & Co
Gretna, NE
04.2024 - Current
- Led team to achieve sales targets through effective training and performance management.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
Affiliate Success Coordinator
Medical Solutions
Omaha, NE
10.2022 - 03.2024
- Managed traveler lifecycle from submittal to working traveler.
- Communicated with external agencies and internal teams and maintained a high level of customer service.
- Communicated open job orders and reviewed/progressed candidate submittals and provided any applicable redirect options.
- Managed operational tasks (i.e. timesheet discrepancies, compliance, etc.)
Compliance Specialist
Atlas
Omaha, NE
02.2021 - 06.2022
- Partnered with travelers and client managers to ensure the traveler was cleared and ready to report on time.
- Provided quality service through complete and accurate traveler documents and proactive communication.
- Prioritized and managed a large volume of starts and confirmed that all documents were received to avoid any pushes.
Co Store Manager
Eddie Bauer
Omaha, NE
01.2020 - 01.2021
- Established best practices to drive store sales and achieve KPIs.
- Interviewed, hired, and trained new employees in order to develop a high performing team committed to providing excellent customer service.
- Reached my individual sales goals and helped develop plans for my team to achieve theirs.
Supervisor
Bath and Body Works
Omaha, NE
01.2017 - 12.2019
- Assisted in onboarding and continued training of the associate team.
- Lead selling efforts to meet and exceed selling goals during shifts.
- Reinforced selling expectations, performance, results and accountability with all associates.
Assistant Manager
Claire’s
Omaha, NE
08.2014 - 01.2017
- Established and maintained proper high traffic displays, resulting in increased sales.
- Communicated and coordinated the execution of the planogram alongside store management.
- Built effective relationships with each store & prioritized customer service.
- Trained new employees and supervised current employees in order to achieve our sales goals.
Education
GED - Business
Metro Community College
Elkhorn, NESkills
- Customer service focused
- Team Leader
- Team training and development
- Decision-making
- Store growth planning
- Employee motivation
- Hiring and onboarding
Timeline
Full Time Supervisor
Levis Strauss & Co
04.2024 - Current
Affiliate Success Coordinator
Medical Solutions
10.2022 - 03.2024
Compliance Specialist
Atlas
02.2021 - 06.2022
Co Store Manager
Eddie Bauer
01.2020 - 01.2021
Supervisor
Bath and Body Works
01.2017 - 12.2019
Assistant Manager
Claire’s
08.2014 - 01.2017
GED - Business
Metro Community College