Nichole Onesko
Diamond Bar,CA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Knowledgeable about overseeing schedules, administration and training. Hardworking and detail-oriented team leader experienced in call center environments, customer service management and team leadership.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ARD & Trade Show Coordinator
Avery Products Corp.
Brea, CA
03.2018 - Current
- Educated and enticed customers with curated portfolios of custom printed labels and card products.
- Analyzed and understood customer needs and trends to help financial growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Prepared and deliver customer sales quotes.
- Developed, maintained and utilized diverse client base.
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
- Managed administrative logistics of events planning, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Senior Consumer Report Representative
Avery Products Corp.
Brea, United States
09.2016 - 04.2018
- Responded competently and consistently to both internal and external customer requests and resolved issues to satisfaction.
- Answered inbound calls and emails from customers regarding product and service concerns.
- Built customer service knowledge and took initiative to learn additional processes.
- De-escalated difficult consumer situations, stayed positive and maintained composure while resolving issues.
- Developed and implemented training classes to educate team members.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Consumer Support Representative
Avery Products Corp.
Brea, CA
07.2014 - 08.2016
- Responded competently and consistently to both internal and external customer requests and resolved issues to satisfaction.
- Answered inbound calls and emails from customers regarding product and service concerns.
- Built customer service knowledge and took initiative to learn additional processes.
- De-escalated difficult consumer situations, stayed positive and maintained composure while resolving issues.
- Developed and implemented training classes to educate team members.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Glendora High School
Glendora, California06.2009
Skills
- Lead Generation
- Teamwork and Collaboration
- Business Development
- CRM Software
- Qualifying Leads
- Customer Service
- Strategic Selling
- Project Management
- Inside and Outside Sales
- Team Training and Motivation
- Conference and Convention Planning
- Budget Planning and Administration
Certification
- SPIN Selling Certified
Timeline
ARD & Trade Show Coordinator
Avery Products Corp.
03.2018 - Current
Senior Consumer Report Representative
Avery Products Corp.
09.2016 - 04.2018
Consumer Support Representative
Avery Products Corp.
07.2014 - 08.2016
High School Diploma -
Glendora High School
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