Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nichole Ramsey

Priest River,ID

Summary

Versatile and results-driven, I excelled at Eastside Coffee Co by fostering strong customer relationships and ensuring fiscal responsibility. My expertise in financial management and customer service, coupled with a proven track record of enhancing operational efficiency at Newport Hospital, showcases my ability to drive success and exceed expectations in dynamic environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing and Coding Coordinator position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience

Work History

Business Owner

Eastside Coffee Co
05.2022 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Certified Professional Coder

Newport Hospital & Health Services
05.2004 - 04.2022
  • Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
  • Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
  • Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
  • Identified opportunities for process improvement, leading to a more efficient workflow within the coding department.
  • Served as a reliable resource for both clinical teams and administrative staff by offering expert advice on proper code selection based on diagnosis or treatment specifics provided in the documentation received.
  • Supported the implementation of new electronic health record systems, providing expert guidance on coding best practices.
  • Participated in ongoing professional development opportunities to stay current on changing coding requirements and advances in healthcare technology.
  • Collaborated with medical staff to ensure accurate documentation and appropriate coding practices were followed.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
  • Followed up with medical staff regarding missing information in patient records.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Input data into computer programs and filing systems.

Night Supervisor

Kings
10.2021 - 02.2022
  • Developed strong relationships with staff members through effective communication and leadership efforts.
  • Facilitated smooth shift transitions by maintaining open communication between day and night teams.
  • Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
  • Managed inventory control, ensuring adequate supplies were available for nightly operations.

Education

High School Diploma -

North Idaho College
Coeur D'alene, ID

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Relationship building
  • Employee training
  • Purchasing and planning
  • Budget control
  • Bookkeeping
  • Financial management
  • Start-up operations

Interests

I enjoy being around others and the outdoors On my spare time I like to camp, hunt, walk and ride my e-bike I love spending time with our grandchildren, family and friends I also enjoy quiet time for reading and relaxing

Timeline

Business Owner

Eastside Coffee Co
05.2022 - Current

Night Supervisor

Kings
10.2021 - 02.2022

Certified Professional Coder

Newport Hospital & Health Services
05.2004 - 04.2022

High School Diploma -

North Idaho College
Nichole Ramsey