NICHOLE SMITH
BROOKLYN,NY
Summary
Experienced and dedicated customer service professional with over 5 years of exceptional service delivery. Skilled in handling financial transactions, operating POS systems, and thriving in fast-paced environments. Committed to honing skills and leveraging them to advance career. Additionally, recognized by businesses for artistic talent and creative style, having been commissioned for artwork projects.
Overview
7
7
years of professional experience
Work History
Floral Specialist, Customer Service Supervisor, Cashier, Produce, Grocery, In Store Shopper
Whole Foods Market
Asheville, NC, USA
05.2022 - Current
- Exemplified extraordinary delegation, leadership and organizational skills when running shifts
- Exceeded expectations in providing outstanding customer service and problem solving in tense, fast paced situations
- Examined team member needs to streamline the day-to-day functioning of the front end
- Floral specialist who solely ran the store's department, stocking and taking care of plants while helping customers with floral orders
- Accurately prepared multiple online retail orders and delivered them to guests punctually
- Reliable and accurate counting of handling of thousands of dollars a day
- Evaluated and prioritized what was needed to be stocked on sales floor
Freelance Artwork
01.2018 - Current
- Provided multiple business with freelance artwork to decorate their business interior
Cashier
Publix Supermarket
Nashville, TN, USA
11.2020 - 04.2022
- Provided personable customer service
- Accurate counting and handling of thousands of dollars a day
- Knowledgeable with handling and troubleshooting POS system
- Stocking the sales floor
Cashier
Salty Sister's Gourmet Popcorn
Madeira Beach, FL, USA
11.2019 - 08.2020
- Cashier, handling money and exceeding customer service expectations
- Product preparation, taking and preparing orders
- Artist for the company's display boards/menus
Education
Associate's Degree - Arts & General Studies
University of South Florida
05.2019
Skills
- POS System
- Dependability
- Adaptability
- Attention to detail
- Communication
- Handling money
- Prioritizing floor needs
Timeline
Floral Specialist, Customer Service Supervisor, Cashier, Produce, Grocery, In Store Shopper
Whole Foods Market
05.2022 - Current
Cashier
Publix Supermarket
11.2020 - 04.2022
Cashier
Salty Sister's Gourmet Popcorn
11.2019 - 08.2020
Freelance Artwork
01.2018 - Current
Associate's Degree - Arts & General Studies
University of South Florida