Nichole Vigil
Albuquerque,NM
Summary
Experienced FAA 1 bringing 2 years of experience. Expert in customer service and multi-tasking. Skilled in great communication and team work. Team-oriented and positive outlook in all challenges.
Overview
7
7
years of professional experience
Work History
FAA 1
State of New Mexico
Albuquerque, NM
06.2022 - Current
- Assisting in helping families all over New Mexico with benefits to improve lives.
Phlebotomist
CSL Plasma Behring
Albuquerque, NM
08.2017 - 07.2021
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Prepared blood-collecting equipment to draw blood.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Labeled patient samples, double-checking all information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Screened prospective donors by conducting interviews and measuring vital signs.
- Obtained the title of designated trainer which allowed me to train the new staff on procedures and SOPs
Education
High School Diploma -
Valley High School
Albuquerque, NM05.2008
Certificate - Medical Assisting
ATI Career Training Center - Albuquerque
Albuquerque, NM05.2011
Skills
- Data Entry
- Appointment Scheduling
- Paperwork Processing
- Communication abilities
- Excellent customer service
- Customer-facing communication
- Customer Documentation Review
- Knowledge of Community Services and Programs
- Communicating with customers
- Customer rapport
- Intake services
Timeline
FAA 1
State of New Mexico
06.2022 - Current
Phlebotomist
CSL Plasma Behring
08.2017 - 07.2021
High School Diploma -
Valley High School
Certificate - Medical Assisting
ATI Career Training Center - Albuquerque
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