Barbara Pinnick
Naples
Summary
Proven track record in enhancing team productivity and operational efficiency at ATA Airlines, adept in data entry and fostering strong relationships. Mastered project coordination and customer service, significantly improving workflows and stakeholder satisfaction. Expert in maintaining confidentiality and meticulous documentation, driving successful outcomes and positive work environments.
Overview
37
37
years of professional experience
1
1
Certification
Work History
FAA/ATA AIRLINE FLIGHT OPS COORDINATOR ADM
ATA Airlines
02.1988 - 04.2008
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Adm
General Electric Company
05.1977 - 04.1986
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Administrative Assistant
Cincinnati Reds Organization
09.1971 - 05.1976
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
Business Administration And Management
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Norwood High School, Cincinnati
Cincinnati, OH05.1971
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Project Coordination
Accomplishments
- Achieved FAA aircraft operating specifications for compliance on all ATA aircraft.
- Maintained Pilot Web page for communications regarding aircraft and day to day operations
Certification
WEB page generation
FAA aircraft operating specialist
Timeline
FAA/ATA AIRLINE FLIGHT OPS COORDINATOR ADM
ATA Airlines
02.1988 - 04.2008
Adm
General Electric Company
05.1977 - 04.1986
Administrative Assistant
Cincinnati Reds Organization
09.1971 - 05.1976
Business Administration And Management
University of Cincinnati
High School Diploma -
Norwood High School, Cincinnati
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