Nichole Workman
ATOKA
Summary
Hardworking and passionate worker with strong organizational skills. Ready to help team achieve company goals.
Dedicated Academic Records Clerk with a proven track record in managing high-volume call queues and resolving inquiries. Known for effective communication and problem-solving abilities. Eager to leverage skills to improve customer satisfaction and streamline record management processes.
Detail-oriented records management professional with strong organizational skills. Skilled in handling confidential materials and maintaining accurate records. Committed to enhancing efficiency through process optimization.
Overview
6
6
years of professional experience
Work History
Academic Records Clerk
Murray State College
Tishomingo, OK
08.2023 - Current
- Managed high-volume call queues while maintaining service quality and customer satisfaction.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in retrieval of records for faculty and administrative staff upon request.
- Collaborated with team to streamline record management processes, enhancing efficiency.
- Organized and maintained accurate student records within database systems.
- Processed and filed confidential documents in adherence to institutional policies.
Scale House Clerk /Front Office Manager
P&k Sand And Gravel
Mill Creek, OK
04.2023 - 08.2023
- Processed weigh tickets for incoming and outgoing materials, ensuring accuracy in transactions.
- Monitored inventory levels, coordinating with dispatch to optimize material flow.
- Maintained scale house equipment, troubleshooting issues to minimize downtime.
- Assisted customers with inquiries, providing timely and accurate information regarding services and pricing.
- Supported management in various administrative tasks as needed, including filing, data entry, and creating reports.
- Coordinated effectively with truck drivers to facilitate smooth traffic flow through the scale house area during peak times.
Medical Horticulturist
John Roger Baker at Baker & Moore Farm
Tishomingo, OK
06.2020 - 06.2023
- Coordinated planting schedules and crop rotations to maximize productivity throughout the growing season.
- Inspected gardens to identify insect or disease problems and weed control needs.
- Tagged and labeled plants in nursery to record planting location information.
Education
Associate of Applied Science - Equine Technology
Connors State College
Warner, OK05-2005
BBA - Management And Marketing
Rogers State University
Claremore, OKSkills
- Electronic archiving
- Correspondence management
- Document analysis
- Document scanning
- Filing system organization
- Records management
- Data entry
- Phone answering
- File/records maintenance
- Fast learner
- Confidential materials handling
- Organizational skills
Timeline
Academic Records Clerk
Murray State College
08.2023 - Current
Scale House Clerk /Front Office Manager
P&k Sand And Gravel
04.2023 - 08.2023
Medical Horticulturist
John Roger Baker at Baker & Moore Farm
06.2020 - 06.2023
BBA - Management And Marketing
Rogers State University
Associate of Applied Science - Equine Technology
Connors State College