Madison Sedeno

San Angelo,TX

Summary

Professional with strong background in managing and organizing records, prepared to excel in this role. Known for high standards and focus on accurate record-keeping, data entry, and document management. Team-oriented and results-driven, adaptable to changing requirements and reliable in supporting colleagues. Skilled in database management, information retrieval, and maintaining confidentiality, ensuring efficient and secure records management.

Overview

years of professional experience

Work History

Records Clerk II

Health and Human Services, Texas

09.2022 - Current

Assisted with typing, data entry, and answering incoming calls as required.
Maintained accuracy of records by verifying accuracy of data in records.
Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
Generated reports from database systems to track records.
Transferred inactive records to storage to free up space and preserve history.
Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
Provided training to new records clerks to improve knowledge and skills.
Participated in regular reviews of record management policies, offering valuable input based on firsthand experience working with the system daily.
Serve as backup supervisor when department lead was out.
Shipping of 120 boxes of records at a time.

Convenience Store Clerk

Tres Amigos

11.2021 - 06.2022

Maintained a clean and organized store environment for an improved shopping experience.
Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
Assisted customers with locating products, answering questions, and recommending items based on their needs.
Followed cash handling, inventory accountability and fueling station procedures as part of operations.
Stocked merchandise on display shelves and racks to provide good selection for customers.

Hostess

Zero One Ale House

01.2021 - 03.2021

Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

High School Diploma -

Central High School, San Angelo, TX

05-2021

Skills

Document analysis
Filing systems
Records Management
Phone answering
Dependable and Responsible
Interpersonal Communication

Customer Service
Administrative Support
Filing systems expertise
Electronic Archiving
Understanding of filing systems
Adaptability

Timeline

Records Clerk II - Health and Human Services, Texas

09.2022 - Current

Convenience Store Clerk - Tres Amigos

11.2021 - 06.2022

Hostess - Zero One Ale House