Wine and Beverage Knowledge: Familiarity with different types of wines, beers, and other beverages.
Customer Interaction: Provide attentive and friendly customer service, address customer inquiries or concerns, and ensure a positive dining experience.
Health and Safety Compliance: Knowledge of food safety regulations and hygiene standards, including proper handling of food and beverages, to maintain a clean and safe environment for customers.
Server
Oggi's Sport Brewhouse Pizza
Mission Viejo, CA
09.2022 - 04.2023
Food and Beverage Handling: Carry and deliver food and beverages efficiently and safely.
POS Systems: Competence of point-of-sale systems to enter orders, process payments, split checks, and manage tabs accurately and efficiently.
Health and Safety Compliance: Knowledge of food safety regulations, responsible alcohol service practices, and adherence to health and safety protocols.
Handling Large Crowds: Manage large crowds during peak hours or major sports events.
Store Manager
Brandy Melville
Santa Barbara, CA
09.2021 - 07.2022
Inventory Management: Ability to manage and track inventory levels, conduct regular stock counts, and optimize inventory turnover.
Visual Merchandising: Arrange and display merchandise to maximize sales and enhance the overall shopping experience.
Team Management: Ability to recruit, train, and supervise staff, as well as delegate tasks effectively to ensure smooth store operations.
Product Knowledge: Deep understanding of the products being sold, including fabrics, styles, sizes, and trends, to assist customers and drive sales.
Loss Prevention: Knowledge of loss prevention techniques, such as implementing security measures, monitoring for theft, and conducting regular inventory audits.
Budgeting and Financial Management: Create and manage budgets, controlling expenses, and maximizing profitability.
Sales Associate
Brandy Melville
Santa Barbara, CA
12.2019 - 09.2021
Product Knowledge: Ability to quickly learn and effectively communicate detailed information about products or services to customers.
Sales Techniques: Proficiency in employing various sales techniques, such as upselling, cross-selling, and suggestive selling, to increase revenue and meet sales targets.
Time Management: Ability to prioritize tasks, manage time efficiently, and multitask in a fast-paced retail environment to meet customer needs and complete sales transactions promptly.
Education
Bachelor of Arts - Communications
California State University, San Marcos
San Marcos, CA
05-2024
Associate of Arts - Communications
Santa Barbara City College
Santa Barbara, CA
05-2021
High School Diploma -
Temecula Valley High School
Temecula, CA
05.2019
Accomplishments
Honor Society of the National Communication Association | LAMBDA PI ETA | San Marcos, CA | Fall 2023 - Present
Deans List | CHABBS | San Marcos, CA | Fall 2022 - Fall 2023
Additional Information
Sales and customer relationship management
Project management
Ability to handle high-stress situations with composure