Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager
Nick Archer

Nick Archer

Springfield,MA

Summary

Accomplished General Manager with a proven track record at Lia Auto Group, enhancing sales and profitability through strategic leadership and operations management. Expert in fostering team unity and resolving problems, leading to significant business growth. Skilled in customer relations and developing effective sales strategies, ensuring long-term success and client satisfaction.

Overview

14
14
years of professional experience

Work History

General Manager

Lia Auto Group
03.2019 - 09.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Sales Manager

Bertera Auto Group
06.2010 - 11.2017
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

General Sales Manager

Summit Automotive
11.2017 - 02.2019
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Developed and implemented comprehensive salesperson training program.

Education

High School Diploma - College Prep

Westfield High
Westfield, MA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Customer relations

Accomplishments

Class President Westfield MA

Volunteer work Shriners Hospital

Timeline

General Manager

Lia Auto Group
03.2019 - 09.2024

General Sales Manager

Summit Automotive
11.2017 - 02.2019

Sales Manager

Bertera Auto Group
06.2010 - 11.2017

High School Diploma - College Prep

Westfield High

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Nick Archer