Nick Bauer
Madison
Summary
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Junior Manager
Capitol Centre Market
07.2023 - Current
- Assisted in developing operational strategies to enhance team productivity and service quality.
- Coordinated daily activities, ensuring adherence to company policies and procedures.
- Implemented process improvements that streamlined workflows and reduced downtime.
- Trained new staff on best practices for operational efficiency and safety standards.
- Monitored inventory levels, ensuring timely replenishment and minimizing stock discrepancies.
- Collaborated with cross-functional teams to resolve customer issues effectively and efficiently.
- Inspected products for quality assurance to maintain high standards.
- Monitored meat inventory in cases, restocking with fresh products when needed.
- Prepared various meats by cutting, trimming and packaging in preparation for display cases.
- Stocked and rotated inventory.
Customer Service Representative
Pick N Save
04.2022 - 07.2023
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Assisted customers with product selection, ensuring satisfaction and loyalty.
- Managed cash register operations, handling transactions accurately and swiftly.
- Collaborated with team members to maintain store organization and presentation standards.
- Trained new staff on customer service protocols and operational procedures to enhance team performance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
James Madison Memorial
Madison, WISkills
- Customer service
- Workload management
- Inventory management
- Stock rotation
- Attention to detail
- Inventory and stocking
Timeline
Junior Manager
Capitol Centre Market
07.2023 - Current
Customer Service Representative
Pick N Save
04.2022 - 07.2023
High School Diploma -
James Madison Memorial