Dedicated employee with a focus on customer satisfaction and emphasis on attention to detail. Experienced in nearly every role inside of a restaurant. Hospitable, personable and well versed in professional service etiquette.
Overview
8
8
years of professional experience
Work History
Server/Bartender
TBonz Gill & Grill
10.2024 - 12.2025
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Collaborated with kitchen staff to ensure timely order delivery and guest satisfaction.
Maintained cleanliness and organization of dining area, adhering to health standards.
Assisted in training new servers on menu items and company protocols.
Server/Bartender
Buffalo Wild Wings
05.2023 - 08.2024
Processed payments efficiently using point-of-sale system, ensuring accuracy in transactions.
Familiarized myself with regulars to build a stronger and more loyal customer base through good relationships.
Monitored guest needs throughout meal service, providing attentive support during dining experience.
Participated in team meetings to discuss operational improvements and enhance service quality.
Driver
Ferentino's Pizza
03.2020 - 08.2024
Delivered pizzas promptly to ensure customer satisfaction and repeat business.
Cook/Outside Order Taker
Portillo’s
11.2017 - 12.2019
Prepared diverse menu items working in every section of the kitchen.
Floated between sections on busy days to provide adaptive support to sections most in need.
Trained new employees on kitchen procedures and equipment usage for optimal performance.
Worked outside in all conditions providing customer service and responsibly handling money without a register.
Education
Associate of Arts - Intelligence And Security Studies
Coastal Carolina University
Conway, South Carolina, SC
05-2027
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Safe food handling
Team collaboration
Communication
Timeline
Server/Bartender
TBonz Gill & Grill
10.2024 - 12.2025
Server/Bartender
Buffalo Wild Wings
05.2023 - 08.2024
Driver
Ferentino's Pizza
03.2020 - 08.2024
Cook/Outside Order Taker
Portillo’s
11.2017 - 12.2019
Associate of Arts - Intelligence And Security Studies