Nick Bowen
Boise,ID
Summary
Driven, knowledgeable team-oriented worker that aims to go above and beyond. Nine years of outdoor retail experience including rental knowledge. The last four years have been dedicated to QA software testing. Good communication skills, extensive testing knowledge and computer systems experience. Two years of management experience with three years of supervising experience. Has experience setting up new work sites and establishing strong working teams.
Overview
13
13
years of professional experience
Work History
QA Test Lead
Lionbridge Games
05.2022 - Current
- Assisted in new site set up and trained new employees during team creation
- Led cross-functional team collaboration, ensuring effective communication between clients, project managers, and QA testers
- Mentored junior testers in best practices for software testing methodologies while fostering a collaborative team environment
- Provided valuable input into project planning meetings to ensure accurate timelines were established based on QA resource availability and priorities
Software Test Engineer
Lionbridge Games
09.2021 - 05.2022
- Identified and tracked defects with Jira and Testrail and supported developers in resolving problems by completing additional tests
- Managed testers working on high-priority client asks and exceeding clients' expectations
- Teaching and training team members in best and updated project rules and test practices
- Set up and deployed project equipment for new and existing testers on the project
Test Associate 1, 2 & 3
Lionbridge Games
04.2020 - 09.2021
- Trained new test employees on console equipment and company guidelines to promote productive and high-quality work
- Recorded test results in Jira and Confluence, detailing testing processes, results and suggestions for production team
- Maintained authoritative knowledge of multiple software testing tools
- Developed and executed comprehensive test plans and workforce breakdown structures for complete systems
Retail Sales Associate
Sturtevants Of Sun Valley
10.2011 - 03.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
- Assisted in managing inventory levels, and restocking merchandise as needed
- Trained new employees on computer systems, company policies and procedures
- Managed off season E-Bay page to sell excess product stock
Education
Bachelors - Communications
Boise State University
Boise, ID2018
Skills
- Self-motivated
- Collaborative Team Player
- Skilled Problem Solver
- Communication skills
- Organized and Detail-Oriented
- Strategic Planning
Accomplishments
- Supervised 3 teams of 35 staff members
- Collaborated with team in the development of Call of Duty: Modern Warfare II & III
- Traveled to Mexico City and assisted in site set up as well as team creation
Timeline
QA Test Lead
Lionbridge Games
05.2022 - Current
Software Test Engineer
Lionbridge Games
09.2021 - 05.2022
Test Associate 1, 2 & 3
Lionbridge Games
04.2020 - 09.2021
Retail Sales Associate
Sturtevants Of Sun Valley
10.2011 - 03.2020
Bachelors - Communications
Boise State University
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