Nick Butiti
Crafton,PA
Summary
Dynamic, results-oriented professional with a robust background in real estate, customer service, and technical support. Expertise in managing client relationships, resolving complex issues, and achieving measurable outcomes. Currently enhancing IT support capabilities through hands-on training and industry certifications, with a strong foundation in networking and system administration. Eager to apply transferable skills and technical knowledge to drive innovation and improve user experiences in the technology sector.
Overview
2
2
years of professional experience
Work History
Real Estate Referral Agent
Pearson Smith Realty
09.2023 - Current
- Built and managed a network of 50+ partner agents across multiple markets.
- Pre-screened and qualified 200+ buyer and seller leads, ensuring successful client-agent matches.
- Achieved a 95% client satisfaction rate through strong communication and relationship building.
- Increased partner efficiency by reducing lead generation time, enabling higher sales conversions.
Education
CompTIA A+ Certification - Information Technology Support
Per Scholas
08.2025
Salesperson Pre-License Training - undefined
Virginia Real Estate Board
06.2023
Certification in C++ - undefined
Information Technology Training Center
05.2016
Associate of Applied Science - IT
ISBAT University
Kampala, Uganda03-2016
Skills
- Network configuration and troubleshooting
- Proficient in Windows 10/11 and Microsoft 365
- PC assembly and repair
- Customer service, communication, problem-solving, multitasking, time management
- Goal oriented
- Teamwork and collaboration
Websites
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Real Estate Referral Agent
Pearson Smith Realty
09.2023 - Current
Salesperson Pre-License Training - undefined
Virginia Real Estate Board
Certification in C++ - undefined
Information Technology Training Center
CompTIA A+ Certification - Information Technology Support
Per Scholas
Associate of Applied Science - IT
ISBAT University