Nick Comtois
Cedar Park,TX
Summary
Dynamic leader with extensive experience at Randall’s, adept in transforming underperforming stores into high-volume locations through innovative merchandising and effective team management. Excelled in inventory coordination and fostering a culture of continuous improvement. Renowned for exceptional customer service management and building strong, motivated teams. Achieved significant enhancements in store presentation and operational efficiency.
Overview
3
3
years of professional experience
Work History
Grocery Manager
Randall’s
Cedar Park/ Austin, TX
01.2023 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- In 2 years I have operated 8 different Randall’s starting from micro DND stores in Austin to exceeding expectation's in the 3 highest volume locations. I have earned the reputation of fixing locations that are operating subpar in center store (grocery, dairy, frozen, TAB)
- Specialties including driving sales, appearance and feel of store, backroom standards and organization, managing a team to maximize production in all facets.
Assistant Grocery Manager
Randall’s
Cedar Park, TX
02.2022 - 01.2023
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Implemented important tasks aimed at fostering a welcoming store ambiance.
Service Operations Manager
Randall’s
Cedar Park, TX
11.2021 - 02.2022
- Optimized staff scheduling practices to balance workload distribution and minimize overtime expenses without compromising service quality or employee morale.
- Built a culture of continuous improvement by encouraging innovation from team members at all levels of the organization.
- Ensured regulatory compliance by staying up-to-date on industry standards and consistently updating company policies accordingly.
Skills
- Coordination of inventory
- Verbal and written communication
- Customer service management
- Customer service and assistance
- Training and mentoring
- Task delegation
- Supply level management
- Merchandising strategies
- Safety monitoring
- Interpersonal and written communication
- Scheduling coordination
- Visual merchandising
- Store maintenance
- Workflow planning
- Product merchandising
- Expense tracking
- Budget administration
- Store opening
- Promotion planning
- Ordering of products
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Adaptability and flexibility
- Effective leader
- Relationship building
- Self motivation
- Staff hiring
- Data analysis
- Risk management
- Business management
- Operations oversight
Timeline
Grocery Manager
Randall’s
01.2023 - Current
Assistant Grocery Manager
Randall’s
02.2022 - 01.2023
Service Operations Manager
Randall’s
11.2021 - 02.2022