Nick Duncan
Englewood,FL
Summary
Proficient in problem-solving and group management, consistently driving teams to meet quality objectives. Demonstrated ability to maintain focus and productivity among employees. Achieved measurable results in project completion and team performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Area Manager
Crisp Waffle Company
Bradenton, FL
10.2022 - 06.2025
- Coached and guided team members on product preparation and customer service.
- Supervised inventory control procedures to assure stock availability and uphold quality
- Coordinated daily operations throughout multiple locations for highly rated waffle brand.
General Manager
Jersey Mike's Subs
Sarasota, FL
07.2018 - 10.2022
- Oversaw inventory management and supply chain processes.
- Enforced compliance with safety regulations and company policies.
- Tracked monthly sales to generate reports for business development planning.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
General Manager
Domino's Pizza
Port Charlotte, FL
02.2014 - 07.2018
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Operations Manager
Tri County Towing
Port Charlotte, FL
01.2009 - 02.2014
- Coordinated staff schedules to optimize resource allocation and coverage.
- Trained new employees on operational procedures and safety protocols.
- Led regular team meetings to discuss objectives, challenges, and best practices.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Caregiver Attendant
Patties Helpers
Venice, FL
03.2008 - 01.2009
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Developed and maintained positive relationships with clients and families.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at all times.
Education
High School Diploma -
North Port High School
North Port, FL06-2008
Some College (No Degree) - Graphics Design
SCF
Venice, FLSkills
- Inventory management
- Supply chain management
- Customer service
- Employee training
- Sales reporting
- Team leadership
- Facility inspections
- Staff development
- Relationship building and management
- Equipment maintenance coordination
- Vendor management
- Revenue generation
Certification
- ServeSafe Manager
Affiliations
- Car Audio Installations and custom fabrication
- Pc Building
Accomplishments
- Recognized by Dominos for having the highest weekly sales of any store statewide
- Won Jersey Mikes competition for highest regional sales during "day of giving" event
Timeline
Area Manager
Crisp Waffle Company
10.2022 - 06.2025
General Manager
Jersey Mike's Subs
07.2018 - 10.2022
General Manager
Domino's Pizza
02.2014 - 07.2018
Operations Manager
Tri County Towing
01.2009 - 02.2014
Caregiver Attendant
Patties Helpers
03.2008 - 01.2009
High School Diploma -
North Port High School
Some College (No Degree) - Graphics Design
SCF
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