NICK GERMAN

• Led district operations for a 6-location portfolio, ensuring compliance with organizational policies, procedures, and performance standards.
• Developed and executed district-level operational plans to improve sales performance, productivity, and overall efficiency across locations.
• Coached and mentored site leadership teams, strengthening operational execution, employee engagement, and leadership capability.
• Managed district budgets and supported financial target achievement through cost control, labor optimization, and expense oversight.
• Conducted regular performance reviews and operational audits, delivering actionable feedback that improved accountability and results.
• Enforced quality, safety, and service standards to ensure consistent customer and operational outcomes.
• Fostered a high-engagement culture focused on teamwork, collaboration, and professional development.

• Provide executive leadership for multi-site operations (10 locations) with full accountability for performance, financial results, and operational execution.
• Own end-to-end P&L management, including budgeting, forecasting, labor optimization, expense control, and variance analysis.
• Lead and develop a layered management structure (Area Manager and site-level leaders), driving accountability and consistent performance.
• Designed and implemented standard operating procedures (SOPs) and governance frameworks to improve consistency, compliance, and scalability.
• Built a company-wide training and onboarding system, reducing ramp-up time and improving leadership readiness.
• Serve as senior point of contact for vendor strategy, contract management, and performance optimization.
• Partner with ownership and senior leadership on strategic initiatives, growth planning, and operational improvements.
• (Multi-Unit Operating Company)

• Oversaw daily operations for 10 geographically distributed sites across multiple states.
• Led seven greenfield launches in 15 months, managing operational readiness, staffing, systems implementation, and performance stabilization.
• Developed enterprise-level operational reporting and KPI dashboards covering labor efficiency, cost controls, and daily performance metrics.
• Drove 12% average performance growth across locations through process improvement, leadership coaching, and data-driven decision making.
• Prepared and managed annual operating budgets and forecasts in collaboration with executive leadership.
• Recognized for operational excellence and growth performance.
• (Multi-Unit Operating Company)

• Managed operational performance, budgeting, and forecasting for a multi-site service organization.
• Led recruiting, onboarding, and training initiatives to improve workforce stability and performance.
• Delivered a 26% increase in revenue while reducing operational costs through improved controls and efficiency.
• Reduced direct operating costs by 6% and overhead/subsidy expenses by 7% through process optimization.

Managed operational performance, budgeting, and forecasting for a multi-site service organization.

Led recruiting, onboarding, and training initiatives to improve workforce stability and performance.

Delivered a 26% increase in revenue while reducing operational costs through improved controls and efficiency

Reduced direct operating costs by 6% and overhead/subsidy expenses by 7% through process optimization.

• Directed large-scale, multi-unit operations with full responsibility for financial performance, strategic planning, and execution.
• Built annual operating plans and long-range forecasts, analyzing variances and implementing corrective actions.
• Negotiated vendor contracts and implemented inventory and procurement controls to improve margins and reduce waste.
• Established enterprise-wide policies, procedures, and performance standards.
• Led leadership development, performance management, and succession planning initiatives.
• Achieved 22% average annual revenue growth over three consecutive years.
• Ranked #2 nationally in performance growth and #1 regionally among peer organizations.

• Led high-volume business units with $1M+ annual revenue responsibility.
• Delivered consistent double-digit growth, cost discipline, and operational excellence.
• Promoted rapidly based on sustained performance and leadership capability.