Summary
Overview
Work History
Education
Skills
Timeline

Nick Helmers

Mandan,ND

Summary

Hardworking employee. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative knowledgeable about sel Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience

Work History

Sales Representative

Datrue
07.2018 - 04.2021
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.

Personal Banker

Wells Fargo
02.2015 - 06.2017
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Backed up teller team by handling needs of new and existing customers at main counter.

Sales Representative

Your Home Improvement
01.2012 - 02.2015
  • Increased sales by offering advice on purchases and promoting additional products.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Cold-called leads and closed large number of new sales over several months.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Documented customer interactions using SalesForce to capture data in processing system.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.

Education

BBA - Business Management

Bismarck State College, Bismarck, ND

Skills

  • Onsite Product Demonstrations
  • Market Research
  • Product Promotion
  • B2B Sales
  • Inside and Outside Sales
  • Problem-Solving Strengths
  • Product and Service Knowledge
  • Technological Knowledge
  • Serve Customers
  • Inbound and Outbound Leads

Timeline

Sales Representative - Datrue
07.2018 - 04.2021
Personal Banker - Wells Fargo
02.2015 - 06.2017
Sales Representative - Your Home Improvement
01.2012 - 02.2015
Bismarck State College - BBA, Business Management

Similar Profiles

CREATE PROFILE
Nick Helmers