Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nick Henderson

Tempe,AZ

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

Sales Representative

Vivint
03.2020 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Supervisor of Operations

Cincinnati Reds
01.2019 - 01.2020
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Operated the all inclusive services provided for customers wanting private suits.


Education

Bachelor of Science - Marketing

University of Cincinnati
Cincinnati, OH
05.2021

Skills

  • Lead Generation
  • Business Development
  • Customer Service
  • Sales Consultation
  • Office Leader

Timeline

Sales Representative

Vivint
03.2020 - Current

Supervisor of Operations

Cincinnati Reds
01.2019 - 01.2020

Bachelor of Science - Marketing

University of Cincinnati
Nick Henderson