Nick Hiura
Clovis,CA
Summary
Proven multitasker and customer service expert, I enhanced guest experiences at Saizon, contributing to a loyal clientele base. Leveraging strong communication and suggestive selling, I consistently met demanding productivity goals. My reliable teamwork and development skills ensured smooth operations across roles, achieving significant improvements in service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Bartender
Saizon
Fresno, CA
10.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Front Desk Agent
Advanced Medical Imaging
Clovis, CA
08.2021 - 10.2022
- Collected appointment deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using medical management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a great experience for all patients.
- Resolved patient issues promptly, resulting in positive feedback and return visits.
Picker
Frito Lay
Fresno, CA
08.2020 - 12.2020
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Verified proper labeling and identification on all orders before shipment.
Education
Bachelor Of Business - Business Management
Fresno State University
Fresno, CAGeneral Education - Business
Clovis Community College
Fresno, CA06.2022
High School Diploma -
Buchanan High School
Clovis, CA06.2019
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Customer service expertise
- Suggestive Selling
- Team training and development
Timeline
Bartender
Saizon
10.2022 - Current
Front Desk Agent
Advanced Medical Imaging
08.2021 - 10.2022
Picker
Frito Lay
08.2020 - 12.2020
Bachelor Of Business - Business Management
Fresno State University
General Education - Business
Clovis Community College
High School Diploma -
Buchanan High School