Nick Pachyn
San Clemente,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Server
South Of Nicks
01.2022 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Passionate about learning and committed to continual improvement.
Sever Assitant
The Ritz Carlton
02.2014 - 01.2016
- Established rapport with customers by providing friendly and attentive service
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Fine Dining Server
Waldorf Astoria
01.2016 - 01.2022
- Providing exceptional service 100+ guests a night, while maintaining extensive food and beverage menu knowledge,
- Walking each guest through the menu offering recommendations while upselling specials and cocktails/wine
- Effectively communicate with guests and co-workers to ensure guest satisfaction
- Utilized excellent time-management and multitasking skills to manage multiple tables and guest interactions while delivering a quality dining experience
Loan Officer assistant
Gotmortgage.com
06.2017 - 08.2019
- Currently assist my manager with a group of loan officers and the operations of a branch
- I oversee all functions of the branch from production to funding
- I am also responsible for overseeing all marketing and partnership building for the branch
- I am currently a producing and have my own network of referents.
CO-BRANCH MANAGER
AMERICAN FINANCIAL NETWORK
02.2017 - 05.2017
- Currently part of a small group of seasoned independent loan officers
- We work as a group on marketing and business development
- I am responsible for my personal production of mortgage loans
- Reason for leaving- recruited to Gotmortgage.com
TEAM MANAGER/ PRODUCING MANAGER
J.P MORGAN CHASE
06.2011 - 09.2015
- Responsible for consumer direct loan originations including the Chase Private Client portfolio
- Reason for leaving- Moved to California.
Education
High School Diploma -
Dana Hills High School
Dana Point, CA06.2014
Skills
- Customer service
- Upselling
- Staff training
- Conflict resolution
- Team collaboration
- Verbal and witten communication
- Attention to detail
- Relationship building
- Time management
- Adaptability
Skills Abilities
Experienced I have a history of taking lead and managing teams pushing them to their best possible potential,. I have managed high preforming teams of various sizes., Trained in task management, production management, Team building, and conflict resolution., Training in performance Psychology., I have personally served over 200 clients. I have become a top producer at every organization I have been a part of., Have held many responsibilities such as training top earning sales, Knowledgeable on current FHA, VA, Conventional, and most major jumbo investor guidelines., Numerous trainings in sales: The Psychology of Sale and Active Psychology.
References
- Josh Schwartz, 949-892-7444
- Michael Rudder, 949-293-3561
- Patrick Cantelme, 602-510-7981
Timeline
Server
South Of Nicks
01.2022 - Current
Loan Officer assistant
Gotmortgage.com
06.2017 - 08.2019
CO-BRANCH MANAGER
AMERICAN FINANCIAL NETWORK
02.2017 - 05.2017
Fine Dining Server
Waldorf Astoria
01.2016 - 01.2022
Sever Assitant
The Ritz Carlton
02.2014 - 01.2016
TEAM MANAGER/ PRODUCING MANAGER
J.P MORGAN CHASE
06.2011 - 09.2015
High School Diploma -
Dana Hills High School
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