Open To Work
NICK PAGAN
St. Petersburg
Summary
Sales & Operations Leader with 20+ years of experience driving revenue growth, leading multi-site teams, and improving operational performance across B2B, commercial, residential, and public-sector markets. Known for building high-performing teams, expanding territories, and elevating service delivery through data-driven leadership and process optimization. Strong ability to align sales strategy with operational execution to deliver measurable business results.
Overview
19
19
years of professional experience
Work History
Operations Manager
Skyline Elevator, Inc.
Orlando, FL
01.2020 - 03.2025
- Lead statewide operations for maintenance, repair, modernization, and new construction services.
- Implemented safety protocols and compliance measures, ensuring adherence to industry standards and regulations.
- Improve service delivery, operational efficiency, and customer satisfaction through cross-functional leadership.
- Strengthen commercial and residential property management partnerships.
- Drive sales growth through territory development and value-based proposals.
- Streamlined operational processes to enhance efficiency and reduce downtime in elevator installations.
Business Development Manager
Kings III Emergency Communications
Orlando, FL
01.2019 - 01.2020
- Expanded territory sales and marketing strategies for emergency communication systems.
- Built strong relationships with commercial and residential property management clients.
- Delivered product education, proposals, and stakeholder presentations.
- Generated new business through prospecting, networking, and outreach.
Regional Sales Director
SalesMakers, Inc.
Orlando, FL
01.2015 - 01.2018
- Directed sales and operations for 7 Market Directors and 150+ retail/B2B locations.
- Managed public-sector and government accounts, including secure fleet contracts.
- Coached leaders to improve performance and market penetration.
- Executed market growth strategies aligned with corporate goals.
Regional Manager
PCS Experts, Sprint Preferred Retailer
Orlando, FL
01.2010 - 01.2015
- Managed sales and financial performance for 11 wireless retail locations.
- Oversaw B2B and public-sector fleet/emergency response accounts.
- Improved customer experience and sales execution through training and process optimization.
Territory Manager
QDI Wireless Inc.
Detroit, MI
01.2006 - 01.2010
- Expanded market presence by securing new distribution locations.
- Consistently exceeded quotas for devices, accessories, and activations.
- Maintained strong partner relationships and managed credit accounts.
Education
- Business Management
University of Akron
Akron, OHCertificate of Compentency -
NAESA Elevator ASME Code & Safety Compliance
01-2024
Certificate -
Building Office Manager Association Leadership Development
01-2020
Certificate -
OSHA Industrial/Elevator Safety
Orlando, FL01-2022
Certificate -
CAI Educated Business Partner
Orlando, FL01-2020
Certificate -
Florida State Minority Business Enterprise
Orlando, FL01-2019
Skills
- Multi-Site Operations
- Team leadership
- Sales & Operations Executive Management
- Customer Service
- Problem-solving
- B2B & Public Sector Sales
- Coaching & Mentorship
- Strategic Planning
- CRM Platforms Process Improvement
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$50000/yr - $200000/yrTimeline
Operations Manager
Skyline Elevator, Inc.
01.2020 - 03.2025
Business Development Manager
Kings III Emergency Communications
01.2019 - 01.2020
Regional Sales Director
SalesMakers, Inc.
01.2015 - 01.2018
Regional Manager
PCS Experts, Sprint Preferred Retailer
01.2010 - 01.2015
Territory Manager
QDI Wireless Inc.
01.2006 - 01.2010
- Business Management
University of Akron
Certificate of Compentency -
NAESA Elevator ASME Code & Safety Compliance
Certificate -
Building Office Manager Association Leadership Development
Certificate -
OSHA Industrial/Elevator Safety
Certificate -
CAI Educated Business Partner
Certificate -
Florida State Minority Business Enterprise