Nick Rainey
Production Operator
Meridian,ID
Summary
Committed production operator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing production and quality specifications as well as keeping production lines running smoothly.
Overview
16
16
years of professional experience
Work History
Processing Specialist
SIMPLOT CO. Caldwell Blvd
01.2015 - Current
- Maintained equipment in good working order by checking settings and operation, troubleshooting problems and completing necessary repairs.
- Monitored production line for unsafe behaviors or evinroments and worked with supervisors to resolve problems.
- Followed safety procedures and guidelines to maintain safe working environments.
- Met production demands by working extra shifts and consistently exceeded production expectations.
- Assisted with maintaining good manufacturing practices on processing production lines.
- Inspected product to assess compliance with quality standards and established tolerances.
- Managed raw potato inventory levels and to keep up with high production needs.
- Resolved issues quickly to maintain productivity goals.Worked as part of two teams in a collaborative maner to launch new production lines.
Customer Service Representative
BodyBuilding.com LLC
10.2010 - 11.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls, emails and chat inquires with minimal wait times.
- Answered customer telephone calls, emails, and chat lines promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Utilized customer service software to manage interactions and track customer satisfaction.
Union Glazier
Harmon Inc
07.2007 - 05.2010
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Fabricated and installed required hardware and moldings for glass installations.
- Completed fabrication and installation of storefront and aluminum-framed entrances.
- Constructed and installed curtain wall systems for glass installation using aluminum or steel framing.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
Education
No Degree - Political Science
College of Western Idaho
Nampa, IDSkills
- Operational Improvements
- Corrective Actions
- Complex Problem-Solving
- Quality Assurance Controls
- Effective Planning
Accomplishments
- Achieved Sapphire Award through effectively helping with Line 5 production line start up.
Timeline
Processing Specialist
SIMPLOT CO. Caldwell Blvd
01.2015 - Current
Customer Service Representative
BodyBuilding.com LLC
10.2010 - 11.2014
Union Glazier
Harmon Inc
07.2007 - 05.2010
No Degree - Political Science
College of Western Idaho
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