Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Training
Websites
References
Timeline
Generic

Nick Riccardi

Atlanta,USA

Summary

Dynamic Department Supervisor with a proven track record at The Home Depot, driving B2B sales exceeding $30 million annually. Expert in inventory management and customer service, leveraging My View, Order Up, and Quote Center for CRM and order creation and management. Recognized for enhancing team performance and achieving sales growth through effective communication and problem resolution.

Overview

5
5
years of professional experience

Work History

Department Supervisor

The Home Depot Inc
Johns Creek, Georgia
05.2025 - Current
  • Assisted customers with product inquiries, enhancing their shopping experience.
  • Supervised daily operations and team performance in a fast-paced retail environment.
  • Coordinated inventory management to ensure product availability and organization.
  • Trained new associates on company policies, procedures, and safety protocols.

Department Supervisor

The Home Depot
01.2025 - 05.2025
  • Department Supervisor | Plumbing and Electrical
  • Inventory Accuracy - manage 10,000+ SKUs across several departments
  • Implemented visual merchandising standards to maintain store presentation and appeal.
  • Managing teams to insure excellent customer service and product availability

Pro Desk Supervisor

The Home Depot Inc
Alpharetta, Georgia
05.2024 - 12.2024
  • Directed a team of over 5 members, including 2 account specialists.
  • Achieved B2B sales exceeding $30 million annually across hundreds of accounts.
  • Leveraged CRM to expand multiple customer account portfolios.

Order Fulfillment Associate

Order Fulfillment Associate
08.2023 - 05.2024
  • Order Management - Organized will calls and deliveries of orders
  • Cross-functional collaborations with multiple departments to accurately fulfill orders in a timely manner

General Labor

Northpoint Home Services
07.2020 - 09.2023
  • S

Pro Desk Associate

Pro Desk Associate
02.2022 - 08.2023
  • Created complex quotes of building materials and manages subsequent orders
  • Utilized CRM tools to track and improve customer interactions and loyalty

Education

Bachelor of Business Administration - Finance

Georgia State University, Robinson College of Business
Atlanta, GA
07.2025

Skills

  • Order Up and Quote Center
  • Microsoft Suite- including Excel, Power Point, OneNote, and Word
  • Customer service
  • Problem resolution
  • Project management
  • Interactive communication skills
  • Process and procedure development
  • Sales growth

Extracurricular Activities

Boy Scouts of America Eagle Scout Achieved the rank of Eagle Scout Gained leadership experience

Training

  • The Home Depot
  • Lift Equipment Trainer
  • Trained Associates to safely operate warehouse lift equipment
  • Equipment - Sitdown forklift, Reach Truck, Stand Up Counter Balance Forklift, Order Picker, Electric Pallet Jack(EPJ)

References

References available upon request.

Timeline

Department Supervisor

The Home Depot Inc
05.2025 - Current

Department Supervisor

The Home Depot
01.2025 - 05.2025

Pro Desk Supervisor

The Home Depot Inc
05.2024 - 12.2024

Order Fulfillment Associate

Order Fulfillment Associate
08.2023 - 05.2024

Pro Desk Associate

Pro Desk Associate
02.2022 - 08.2023

General Labor

Northpoint Home Services
07.2020 - 09.2023

Bachelor of Business Administration - Finance

Georgia State University, Robinson College of Business

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