NICK SHOWMAN

• Communicated regularly with insureds, claimants, attorneys, agents, brokers and third parties throughout the claims process.
• Advised customers on available options for resolving their homeowners insurance claim disputes.
• Investigated, evaluated, and determined coverage for homeowners insurance claims.
• Evaluated settlement offers against established criteria to ensure compliance with company guidelines.
• Interpreted policy language to determine coverage eligibility for homeowners insurance claims.
• Reviewed policy coverage to determine claim eligibility and compliance.
• Resolved customer inquiries regarding claim statuses and procedures promptly.
• Processed payments promptly upon approval of a valid claim.
• Ensured compliance with applicable laws, regulations, policies and procedures when processing claims.
• Collaborated with other departments to obtain additional information needed for claim resolution.
• Adhered to established workflow processes and timelines in order to meet performance goals.
• Collaborated with fellow team members to manage large volume of claims.
• Assisted in training new Homeowners Claims Adjusters on best practices related to claim handling processes.
• Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
• Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
• Evaluated homeowner claims to determine coverage and validity.
• Collaborated with contractors to assess property damage and repair costs.

Researched and verified insurance policy coverage.

• Investigated claims, determined losses and reported findings.
• Evaluated the extent of damage.
• Processed payments, corrections, endorsements and cancellations.
• Called customers each week to inquire about continuing needs.
• Analyzed first reports of loss and underlying file material to determine if claim was suspect.
• Complied with company and insurance client’s guidelines in claims processes and the closing of claims.
• Handled total loss claims from 05-19 to 01-20.
• Reviewed data to verify the validity of claims.

• Reviewed data to verify the validity of claims.
• Evaluated the extent of damage.
• Pursued continuing education and training programs to continue professional development.
• Continually meets or exceeds company’s adherence and efficiency metrics.
• Efficent and knowledgable in 8 different workflows including 3PC FNOL, Total loss Lienholder calls, Delay/denials, ABI/Compex, 21 day letter,  coverage, and No fault copy workflows.
• Effectively work with adjusters, lienholders, and customers to make sure a total loss claim is processed accurately and in a timely manner.

• Answered questions about menu selections and made recommendations when requested.
• Regularly checked on guests to ensure satisfaction with each food course and beverages.
  
• Managed closing duties, including restocking items and reconciliation of the cash drawer.
  
• Skillfully anticipated and addressed guests' service needs.
  
• Delivered exceptional, friendly and fast service.
  
• Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  
• Welcomed and acknowledge all guests in a friendly, service-oriented manner.
  
• Provided high quality service.
  
• Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Assisted guests with making menu choices in an informative and helpful fashion.
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
• Served customers alcoholic and nonalcoholic beverages as well take food orders and served customers food.

• Managed nights at a 4 bed sleep facility.
• Ran artifact free sleep studies.
• Review and score sleep studies.
• Prepare for the patient studies by setting-up appropriate paperwork in patient files, type patient information into computers, and prepare study rooms.
• Responsible for all titrations and paperwork.
• Administer and explain patient registration, consent forms, and insurance forms.
• Maintain standards for A.A.S.M. accreditation.
• Responsible for all safety protocols and procedures.

• Managed nights at a 6 bed sleep facility.
• Ran artifact free sleep studies.
• Review and score sleep studies.
• Prepare for the patient studies by setting-up appropriate paperwork in patient files, type patient information into computers, and prepare study rooms.
• Responsible for all titrations and paperwork.
• Administer and explain patient registration, consent forms, and insurance forms.
• Maintain standards for A.A.S.M. accreditation.
• Work with pediatric patients and run pediatric studies.
• Responsible for all safety protocols and procedures.