Summary
Overview
Work History
Education
Skills
Certification
Software
References
Timeline
Generic

Nick Teaford

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Site Development Specialist

Dish Wireless
06.2022 - 11.2023
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed strong contractor relationships through consistent communication and attentive service.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.

Self-Service Specialist

Auth0
03.2021 - 07.2021
  • Expanded the organization's customer base by actively seeking out new business opportunities and cultivating relationships with prospective start-up clients.
  • Streamlined service processes for quicker response times, enhancing overall customer experience.
  • Collaborated with team members to develop new strategies for improving service quality and efficiency.
  • Managed customer satisfaction outreach, NPS surveys, and Google Analytics for non-enterprise plans, to quantify and improve customer happiness.

Consultant

Gaiascope, Inc.
09.2020 - 10.2020
  • Conducted thorough energy market research and analysis, providing valuable insights for executive decision-making.
  • Established trusted partnerships with key industry organizers, expanding the company's network of resources and contacts for entry into European Energy Markets.


Product Manager/Project Manager

Ampion, Inc.
11.2016 - 03.2019
  • Launched successful products by conducting thorough market research and identifying customer needs.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.

Education

Bachelor of Science - Sustainable Development

Cornell University
Ithaca, NY
05.2015

Skills

  • Risk Management
  • Work Flow Planning
  • Productivity Improvement
  • Strategic planning
  • Training and development
  • Root Cause Analysis
  • Customer Relations
  • Emergency Response
  • Organizational skills
  • Adaptability

Certification

Project Management Certificate from Cornell University


Software

Javascript, SQL, HTML, CSS

Microsoft Suite (Advanced), Google Suite (Advanced)

References

References available upon request.

Timeline

Site Development Specialist

Dish Wireless
06.2022 - 11.2023

Self-Service Specialist

Auth0
03.2021 - 07.2021

Consultant

Gaiascope, Inc.
09.2020 - 10.2020

Product Manager/Project Manager

Ampion, Inc.
11.2016 - 03.2019

Bachelor of Science - Sustainable Development

Cornell University

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Nick Teaford