Nick Tompkins
Meridian,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Delivery Driver/Trainer
Dominos Pizza Inc.
Boise, ID
02.2021 - Current
- Assisted with onboarding processes for new employees including paperwork completion.
- Assisted with set up for social events and food deliveries.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer complaints in an efficient and timely manner.
- Organized office supplies and ensured adequate stock levels were maintained.
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered phones and routed voicemails to respective employees.
- Managed incoming calls from external customers and internal staff members.
- Stocked inventory and ordered office and kitchen supplies.
- Maintained accurate records of all transactions processed throughout the day.
- Provided HR administrative assistance to management team.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered products to customer locations on time.
- Exceeded customer satisfaction by finding creative solutions to problems.
Temp Worker
Seneca Foods
Payette, ID
09.2020 - 02.2021
- Broke down boxes for garbage and recycling.
- Supported loading and unloading operations by keeping supplies organized and stocked.
- Encouraged and improved cross-department internal communication.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sandwich Artist
SUBWAY®Restaurants
Payette, ID
04.2019 - 08.2020
- Assembled and served meals according to specific guest requirements.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Organized inventory for efficient restocking of products.
- Completed opening, closing and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
Business
Boise State University
Boise, IDSkills
- Planning Routes
- Updating Logs
- Managing Safety
- Observing Performance
- Defensive Driving
- Maintaining Compliance
- Payment Collection
- Shipment Verification
- Vehicle Inspection
- Safe Food Handling
- Order Fulfillment
- Customer Service
- Price Estimation
- Preventive Maintenance
- GPS Navigation
- Freight Loading
- Customer Retention
- Pallet Jack and Hand Truck Operation
- Attention to Detail
- Cash Register Operation
- Delivery and Shipment Records
- Refrigerated Trailers
- Efficiency and Time Management
- Valid Vehicle Insurance and Registration
- Ability to Lift 50 Pounds
- Warehouse Operations
- POS System Operation
- Traffic Laws and Regulations
- Route Management
- Strong Working Relationships
- Food Delivery
- Multitasking
- Refund Processing
- Document Management
- Inventory Management
- Clean Driving Record
- Cargo Records
- Incident Reporting
- Map Reading
- Customer-Oriented
- Customer Relationships
- Customer Support
- Cash Handling
Affiliations
- Photographer and Videographer
- Social Media Management
- Avid Gym goer
Websites
References
References available upon request.
Timeline
Delivery Driver/Trainer
Dominos Pizza Inc.
02.2021 - Current
Temp Worker
Seneca Foods
09.2020 - 02.2021
Sandwich Artist
SUBWAY®Restaurants
04.2019 - 08.2020
Business
Boise State University