Nick Valentino
Gig Harbor,Washington
Summary
Service-oriented professional with diverse skills ranging from Adobe products to Microsoft Office. Creative thinker, writer, and editor able to take on administrate challenges with a productive and customer based enthusiasm.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Instacart
Gig Harbor, WA
10.2022 - Current
- I have a combined 11,000 plus deliveries between different gig work apps. I have a near perfect rating for all my deliveries.
- I interact and have great relationships with my clients as well as the staff at businesses around Gig Harbor.
- Originally, I started doing gig work exclusively because I needed to have a very flexible schedule for my three children. Now that they are sixteen, I am looking to get back into a more professional setting where I can use my skills.
Author
Zova Books
Long Beach, CA
02.2016 - 11.2022
- I have been an author for many years, where I interacted with editors to make necessary changes to my work. I meticulously researched topics and often scientific processes to make my work relatable and as realistic as possible.
- Created outlines for books, articles, stories, or scripts based on research findings and personal experience.
- I have two full length published young adult novels, first by Echelon Press out of Maryland and then by Zova Books in Long Beach, CA.
- I have short stories published in five other anthologies by various publishers.
Head Cashier
Home Depot
Gig Harbor, WA
03.2014 - 02.2016
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Coached employees on best practices for handling customer complaints quickly and effectively.
Education
Bachelor of Arts - History
Belmont University
Nashville, TN03-1999
Skills
- Cargo Handling
- Adobe Illustrator
- Adobe Lightroom
- Order Verification
- Payment Collection
- Creative Writing
- Document Editing
- Project Management
- Social Media
- Research
- Microsoft Office
- Shift Scheduling
- Training and Coaching
- Customer Service Management
Affiliations
- I play guitar and bass guitar. I play in a band.
- Avid Hockey fan.
References
References available upon request.
Timeline
Delivery Driver
Instacart
10.2022 - Current
Author
Zova Books
02.2016 - 11.2022
Head Cashier
Home Depot
03.2014 - 02.2016
Bachelor of Arts - History
Belmont University