Skilled Identity & Access Management Operation Specialist, with seven-plus years of experience. Diligent, forward-thinking, and adaptable to dynamic company, customer, and project needs. Proficient in Privilege Access Management practices. Overseeing credential creation and management to reduce exposure. Safeguards company data through stringent enforcement of security policies and procedures. Seeking to add value to a company in a Security Engineering role.
Overview
7
7
years of professional experience
Work History
Principal Identity & Access Management Specialist
BlueCross BlueShield of Tennessee Inc.
Chattanoo, TN
04.2023 - Current
Vault Operations Management: Proficient in day-to-day operations of CyberArk Password Vault, including user/account provisioning, access management, vault creation, and password rotation, ensuring the smooth functioning of privileged account management processes.
Policy Enforcement and Governance: Skilled in configuring and enforcing access control policies, password complexity requirements, and session isolation rules within CyberArk to maintain compliance with security standards and organizational policies.
Incident Response and Resolution: Experienced in detecting and responding to operational issues and security incidents within the CyberArk environment, troubleshooting system errors, and implementing corrective actions to minimize downtime and mitigate risks.
Training and Documentation: Capable of providing training and documentation to end-users and administrators on CyberArk functionalities, best practices, and operational procedures to enhance overall system efficiency and user proficiency.
Performance Optimization: Proficient in performance configuring and optimization of CyberArk components, including agent servers, databases, and connectors, to ensure optimal system performance, scalability, and reliability in high-demand environments.
Dynamic SSO Administrator proficient in managing and maintaining Single Sign-On (SSO) solutions to streamline authentication processes and enhance user access across enterprise systems.
Skilled in configuring, deploying, and troubleshooting SSO technologies such as SAML, OAuth, and OpenID Connect to ensure secure and seamless user authentication experiences.
Proficient in configuring PingFederate for federated identity management, integrating with diverse identity providers (IdPs) and service providers (SPs) to establish secure and seamless identity federation workflows.
Experienced in troubleshooting and resolving SSO-related issues, optimizing performance, and ensuring high availability of PingFederate infrastructure to meet business continuity requirements.
Senior Identity & Access Administrator
BlueCross BlueShield of Tennessee Inc.
Chattanooga, TN
04.2019 - 04.2020
Accomplished CyberArk specialist recognized for developing and disseminating comprehensive policies and guidelines for Password Vault administration, emphasizing industry best practices and robust security protocols for privileged access management.
Proficient in crafting detailed documentation outlining role-based access controls, credential rotation procedures, and segregation of duties principles, ensuring adherence to regulatory requirements and organizational security standards.
Experienced in collaborating with stakeholders across IT, security, and compliance departments to gather insights and align policies with business objectives, promoting a culture of accountability and risk mitigation.
Proven track record of implementing policies that strengthen CyberArk deployment, enhancing the overall security posture and safeguarding critical assets against unauthorized access and potential threats.
Cyber Security Operations Analyst I
BlueCross BlueShield of Tennessee Inc.
Chattanooga, TN
06.2018 - 04.2019
Proficient CyberArk administrator skilled in creating and managing safes within the Password Vault, ensuring secure storage and controlled access to sensitive credentials and secrets.
Experienced in configuring safe memberships and defining access controls to restrict permissions and enforce the principle of least privilege, enhancing data security and compliance posture.
Adept at facilitating service account onboarding processes in CyberArk, including application integration and credential rotation, to fortify privileged account management practices and mitigate security risks effectively.
Cyber Security Internship
BlueCross BlueShield of Tennessee Inc.
Chattanooga, TN
04.2017 - 06.2018
Proficient in Windows Active Directory management, adept at creating and managing user accounts, service accounts, and groups to facilitate efficient access control and authentication processes.
Demonstrated expertise in administering user account lifecycles, including provisioning, de-provisioning, and account maintenance, ensuring adherence to security policies and compliance standards.
Experienced in group administration, implementing role-based access controls (RBAC), and optimizing group memberships to streamline permissions management and enhance operational efficiency within the Active Directory environment.
Education
Bachelor of Science - Business Information Technology Management
Senior Customer Service Professional at BlueCross BlueShield of Tennessee Inc.Senior Customer Service Professional at BlueCross BlueShield of Tennessee Inc.
Financial Analyst, Finance Projects and Processes at BlueCross BlueShield of TennesseeFinancial Analyst, Finance Projects and Processes at BlueCross BlueShield of Tennessee