Nick Vieira
Philadelphia,PA
Summary
Professional with robust experience in managing internal and external communications. Skilled in crafting compelling messages, media relations, and digital content creation. Strong focus on team collaboration and consistently achieving results. Reliable and adaptable, excelling in dynamic environments and meeting changing needs.
Overview
4
4
years of professional experience
Work History
Social Media Manager
Messina Social Club
08.2023 - Current
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
Barback/Bartender/FOH Manager
Messina Social Club
10.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Education
Associate of Arts - Liberal Arts
Corning Community College
Corning05-2019
Skills
- Teamwork and collaboration
- Verbal and written communication
- Critical thinking
- Problem-solving
- Networking and relationship building
- Interpersonal skills
Timeline
Social Media Manager
Messina Social Club
08.2023 - Current
Barback/Bartender/FOH Manager
Messina Social Club
10.2021 - Current
Associate of Arts - Liberal Arts
Corning Community College
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