Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nickalus Desimone

Windsor,CO

Summary

Customer-oriented and tech savvy, committed to providing the best possible customer service as well as staying committed to a task or an issue until it is finished or resolved. Flexible with work hours, and flexible with spontaneous tasks. Skillful in software issue resolution, as well as critical thinking and problem solving.

Overview

7
7
years of professional experience

Work History

BMW Genius

BMW Of Loveland
Loveland, Colorado
05.2022 - Current

Worked with a multitude of customers with setting up their technological settings in their BMW's, as well as helped customers troubleshoot issues with their BMW's. Learned optimal customer's service skills, as well as how to navigate and master the technology of each type of vehicle. I have been trusted to drive and deliver expensive cars, and keep upmost care of these products for customers.

Tactical Transmissions Operator

United States Marine Corps
09.2016 - 09.2020

Managed a communications section and maintained and utilized $1.5 million dollars worth of classified communications equipment. Oversaw and trained seven junior marines on how to properly utilize, maintain and troubleshoot communications equipment. Prepared for and executed quarterly inspections as well as annual inspections. Learned how to be efficient and timely while doing tasks. From this position learned punctuality and leadership skills.

Service Washer

Co's BMW
Loveland, Colorado
06.2014 - 08.2016

Detailed many exotic vehicles including BMW's and Porsche's. This position was a start to learning time management skills, detailed work, and communicating well with others.

Education

Associate of Arts - Business

Front Range Community College
Fort Collins, CO
06.2023

High School Diploma -

Fossil Ridge High School
Fort Collins
05.2016

Skills

  • Integrity
  • Operational Planning
  • Articulate Communication
  • Organizational Skills
  • Help Desk Support
  • Punctual
  • Task Prioritization
  • Software Evaluation
  • Issue and Resolution Tracking
  • Drive to succeed

Timeline

BMW Genius

BMW Of Loveland
05.2022 - Current

Tactical Transmissions Operator

United States Marine Corps
09.2016 - 09.2020

Service Washer

Co's BMW
06.2014 - 08.2016

Associate of Arts - Business

Front Range Community College

High School Diploma -

Fossil Ridge High School
Nickalus Desimone