Nickaylia Miller
Port Saint Lucie,FL
Summary
To utilize my knowledge and experience of the skills I have obtained with previous professional careers while creating an opportunity for new skills, challenges, and career advancement. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
6
6
years of professional experience
Work History
Supervisor
UPS
West Palm Beach, FL
04.2023 - Current
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of over 110 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Shower, Laundry, Water purification Specialist
United States Army
04.2020 - 01.2023
- Served as a team member for a five-person team
- Duties included: Building a Portable Shower System, Operating the water Purification Equipment, Maintain Water Storage and Distribution.
Basic Skills course, Fort Sill, OK
11.2019 - 04.2020
- Key skills required: Safty operations and the maintenance of weapons, Land navigation.
Western beef
03.2018 - 10.2019
- Communication skills, Inventory management, Friendly and helpful attitude, Cash register operation, Collect basic payments, Stocking and loading.
Education
United States Army
Washington State01.2023
Bachelor of Science - Exercise And Sports Science
Keiser Career College - Port St. Lucie
New Port Richey, FLHigh School Diploma -
Victor Dixon high
Skills
- Leadership skills
- Knowledge of Administrative Procedures
- Excellent Communication
- Organizational
- Problem Solving and Analytical Skills
- Extensive Background Policy
- Excellent Telephone Etiquette
- Excellent Critical Thinking, Collaboration
- Verbal and Presentation Skills
- Secretarial Duties
Awards And Acknowledgements
- First Aid training, US Army (2022)
- Course Of Action, US Army (2022)
- Combat Lifesaver, US Army (2021)
- Advance Individual training, Fort Lee, VA (2020)
- Basic Combat Training, Fort Sill Ok (2019)
- Management Development course (Yearly)
- Equal Employment Opportunity (EEO) Training (Yearly)
- Sexual Harassment Training (Yearly)
References
References available upon request.
Timeline
Supervisor
UPS
04.2023 - Current
Shower, Laundry, Water purification Specialist
United States Army
04.2020 - 01.2023
Basic Skills course, Fort Sill, OK
11.2019 - 04.2020
Western beef
03.2018 - 10.2019
United States Army
Bachelor of Science - Exercise And Sports Science
Keiser Career College - Port St. Lucie
High School Diploma -
Victor Dixon high
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